Compatibility Testing https://www.testingxperts.com Wed, 18 Oct 2023 09:48:10 +0000 en-US hourly 1 https://wordpress.org/?v=5.8.8 Compatibility Testing – An Integral Part of Digital Transformation https://www.testingxperts.com/blog/compatibility-testing/ca-en?utm_source=rss&utm_medium=rss&utm_campaign=compatibility-testing-an-integral-part-of-digital-transformation Thu, 09 Feb 2023 14:51:32 +0000 https://www.testingxperts.com/?p=27252 Compatibility Testing

Compatibility testing is an integral part of digital transformation, playing a critical role in ensuring that software is accessible, functional, and user-friendly. So, if you want to stay ahead in the world of digital transformation, make sure to prioritize compatibility testing in your software development process

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Compatibility Testing

Content

  1. What is Compatibility Testing?
  2. Applicability of Compatibility Testing in the digital era
  3. Advantages of Compatibility Testing during digital transformation
  4. The key tools used for Compatibility Testing
  5. Steps Involved in Compatibility Testing
  6. Conclusion
  7. TestingXperts expertise in regard to Compatibility Testing

According to Gartner, 91% of businesses are engaged in some kind of digital initiative, and 87% of senior business leaders say digitization is a priority.

The numbers clearly depict how the technology domain is changing drastically. In an era where every aspect of our society and economy has been fundamentally transformed, the opportunity is greater than ever. If we think about it, every service will have digital areas associated with it. Therefore, the need to execute a digital transformation strategy has made different facets of software testing critical. And compatibility testing stands at the core of digital transformation strategy.

For definite reasons, it is not easy to evaluate each user’s choice, but it is definitely possible to make sure that a website is functional across multiple browsers available to the users – on both desktop and mobile devices. A situation like this makes it important to perform a compatibility test before deploying any application.

A brief on Compatibility Testing



what is compatibility testing



It compares and reviews application functionality and styles across different browser platforms, operating systems, and mobile devices to recognize potential inconsistencies. This non-functional testing ensures entire customer satisfaction as it authenticates if the application performs as expected across all the platforms.

The compatibility of a system, application or website is built with different factors and objects, like databases, web browsers, operating systems, hardware platforms, mobile devices, users, networks, etc. It is conducted on the applications to assess their compatibility in multiple environments. It can be done manually as well as through automation tools.

Applicability of Compatibility Testing in the digital era

Applicability of Compatibility Testing

Compatibility Testing is important to test and ensure that the application doesn’t fail to perform as expected across any device or browser. It stays responsive on all the main browsers, devices, and operating systems. To meet the convenience levels, many enterprises with direct user-connect develop different applications for the users, that are required for the eCommerce and banking sector to reach out to the customers. An application basically passes through different facets of compatibility testing. For instance, if it is hardware, compatibility testing is performed to ensure that the software works without flaws across diverse hardware configurations.

While testing across operating systems, the tests check the application’s compatibility across different operating systems like Mac OSX, UNIX, Windows, and all contemporary OS. Compatibility tests are run to check the application’s performance across different versions. This is referred to as background Compatibility Testing and Forward Compatibility Testing.

Compatibility testing has become increasingly important in the digital era due to the growing number of devices, browsers, and platforms that users interact with. With the rise of bring-your-own-device (BYOD) policies and the increasing use of mobile devices to access the internet, it’s crucial that websites and applications are designed to function consistently across a wide range of devices and platforms. Compatibility testing helps ensure that digital products are accessible to users regardless of their device or platform, which can improve the user experience and reduce frustration.

Additionally, compatibility testing helps ensure that software is secure and performs optimally on different devices and platforms. This can reduce the risk of security vulnerabilities and technical issues, which can have a negative impact on user experience and brand reputation.

Overall, compatibility testing plays a vital role in the digital era by helping organizations deliver consistent and high-quality experiences to users across a wide range of devices and platforms.

Advantages of Compatibility Testing during digital transformation

advantages of compatibility testing

To attract more users and keep them as loyal customers to your software or app, it is important to go beyond their expectations and make that can work well on different operating devices and systems. Compatibility test checks the responsiveness of any application and ensures it is meeting user demands while achieving functional success, Entrepreneurs and developers target to achieve a non-disrupted relationship with their users.

Compatibility Testing plays a vital role in building up the basics of digital transformation in the following manner:

Resolve Issues in Time

It helps rectify mobile/web application issues earlier instead of finding them post-launch to the customers. This reduces the efforts for customer support to address compatibility issues for a device, a browser version or an operating system. When the compatibility test is done, it helps resolve the issues ahead in the development cycle.

Enhances Software Development Process

Referring to the earlier point, compatibility testing checks the issues with the application in the development process itself. This betters the software/application quality on the go. The testing reveals a lot about an application: the application’s stability, scalability, and usability across different platforms and configurations. With digital transformation, the exact presentation of the application to the users is critical. Therefore, the development process needs to be comprehensive, and compatibility testing makes it sound.

Quick Error Fixing 

When dealing with web and mobile applications, it is beneficial to recognize and fix performance issues without delay. Difficult areas must be spotted timely and corrected before the app even launches. Thus, compatibility testing assists in producing high-performing apps without any vast budgets.

Meeting User and Business Expectations

The key objective of digital transformation is to meet the never-ending demands of businesses and users. Implementing different compatibility tests helps ensure that the application meets the fundamental demands of the customers and offers the required customer experience. Thus, the application is optimized for offering quality. In fact, it has been analyzed that well-tested products lead to enhanced customer satisfaction.

Additionally, it examines and confirms that all software users or applications enjoy similar experiences across multiple platforms. Nevertheless, in their computing environment, the experience is uniform and seamless. This ultimately helps in having a long-lasting business outcome.

Enhanced Productivity

With increasing user demands and growing business requirements, compatibility testing plays a vital role in digital transformation. To increase the productivity factor and keep the users busy, the fundamental demands of the users should be met, and the users need to have a positive experience beyond their expectations. Compatibility testing makes sure that the app is upgraded and capable to deliver well-tested products with better quality.

The key tools used for Compatibility Testing

Tools for Compatibility Testing

There are various tools used for compatibility testing, some of the popular ones are:

Virtualization software such as VMware, VirtualBox, etc.

Browser Stack and Sauce Labs for testing compatibility across different browsers and devices.

Cross-browser testing tools such as Browserling, BrowserShots, etc.

Automated testing tools such as Selenium, Appium, etc.

Emulators and simulators for mobile testing.

Compatibility testing frameworks like JUnit, TestNG, etc.

Monitoring and debugging tools like Fiddler, Charles, etc.

It is important to note that the appropriate tool depends on the specific compatibility testing requirements and constraints.

Steps Involved in Compatibility Testing

Steps in Compatibility Testing

Effective compatibility testing shall include the following steps:

When testing with limited resources, a matrix of test cases shall be prioritized. Until your business’s reasons demand various types of compatibility testing, test cases relevant to the bigger segment of end-users shall be considered while considering the market shares of OSs, hardware platforms, and browsers.

Real software requirements shall be considered to recognize the scope of different Operation systems, minimal hardware configurations, platforms, and peripherals of the expected operating area of the product. A few adjustments may be required to optimize the test case numbers against the desired platform coverage currently.

When starting the testing, required testing resources like capable test personnel, hardware platforms, OS installation media, and related peripherals must be ensured. Cloud testing services, that are proficient in offering test platforms and testing tools can also be involved if needed.

Conclusion

George Westerman states, “when digital transformation is done right, it’s like a caterpillar taking the form of a butterfly, however, when done wrong, all you have is a really fast caterpillar.” Compatibility Testing is very important for building the reputation and stature of the brands, which is at the core of digital transformation.  In conclusion, compatibility testing is essential for ensuring that software applications perform optimally and meet user expectations, regardless of the environment in which they are used.

TestingXperts expertise in regard to Compatibility Testing

TestingXperts Expertise in Compatibility Testing

TestingXperts’ comprehensive compatibility testing services are applied across multiple browsers. Hardware, databases, multiple configurations, etc. Additionally, our end-to-end cross-browser automation framework, Tx-Automate, assists testers in ensuring that the application runs effectively on all the preferred browsers, offering a pleasant customer experience and successful application usage.

At TestingXperts, we have professionals taking care of the compatibility testing that covers the latest operating systems, peripherals, platforms, and hardware to ensure that your product performs over a huge range of technical specifications. We also help clients identify suitable browser/OS/device matrices that should be covered at a minimum for their application compatibility testing considering their business domain and the geography of the users.

To know more about Compatibility Testing, get in touch with us and build applications that can give you better ROI in the era of Digital transformation.

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Compatibility Testing: Why is it critical for your application’s success? https://www.testingxperts.com/blog/Compatibility-Testing-Why-is-it-critical-for-your-applications-success?utm_source=rss&utm_medium=rss&utm_campaign=compatibility-testing-why-is-it-critical-for-your-applications-success Mon, 27 Nov 2017 13:11:58 +0000 https://www.testingxperts.com/?p=9262 Software Compatibility Testing: Process for Application Success

The technology domain has been changing drastically and in quick progressions too. Since the past decade, if we compare, there has been a significant increase in the number of browsers used for surfing the internet. Therefore, it is essential to make the website compatible across all browsers. Since it is difficult to evaluate each visitor’s … Continue reading "Compatibility Testing: Why is it critical for your application’s success?"

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Software Compatibility Testing: Process for Application Success

The technology domain has been changing drastically and in quick progressions too. Since the past decade, if we compare, there has been a significant increase in the number of browsers used for surfing the internet. Therefore, it is essential to make the website compatible across all browsers. Since it is difficult to evaluate each visitor’s personal choice of a browser, it is imperative to ensure that a website functions well across all major browsers, be it over web or mobile devices. A situation like this makes it essential to perform a compatibility test before deploying any application.

Contents 1. What is Compatibility Testing? 2. Is Compatibility Testing Effective? 3. Types of Compatibility Tests 4. TestingXperts’ expertise in regards to Compatibility Testing

What is Compatibility Testing?

what is compatibility testing

Compatibility testing is a process of reviewing and comparing application functionality and styles across several browser platforms, mobile devices and operating systems, to identify any potential inconsistencies. This non-functional testing ensures complete customer satisfaction, as it validates whether the application performs as expected across all platforms.

Compatibility of a system, application or website is built with various factors and objects, such as databases, web browsers, hardware platforms, operating systems, users, mobile devices, networks, etc. Compatibility testing is conducted on the applications to assess the application’s compatibility with different environments. It can be performed manually or through automation tools.

Is Compatibility Testing Effective?

compatibility test

The answer is yes! Compatibility testing ensures that there is no loss of business if a potential customer visits you on any platform. A company might seem unprofessional if the customer does not find it compatible with the browser or device he is using. Another prime reason for having a website which is compatible across all browsers and platforms is the need to stand out.

However, by continuously running behind the need to stand out and look professional, this makes it essential for companies to have a responsive website that works in all browsers and devices. For this, web designers need to make the web design such that it works well in all the browsers.

Software applications released should be compatible with all software, hardware, OS, platforms, etc., which can only be achieved by opting for compatibility testing. Compatibility testing helps in detecting errors before the product is delivered to the end user. It helps in validating whether the product meets all the requirements set and approved by both the developer and the end user.

A product that is stable and high in quality helps in improving the reputation of the company and drives the company to achieve continuous success. In fact, it not only improves the reputation of the company but also boosts the marketing efforts and enhances customer delight.

What are the benefits of Compatibility Testing?

compatibility test benefits

Enhances Software Development Process:

Compatibility testing assesses the problems in the software in the development process itself. Hence, it becomes easier to validate the application’s stability, usability, and scalability across various platforms and deliver feedback. Also, with the feedback obtained with this testing process, it helps to analyze defects if any in the development stage itself. Thus, it helps in enhancing the software development process.

Identifies Errors before Production:

Compatibility testing is capable of timely identification of the defects in mobile and web apps even in the difficult areas. Since defects are identified earlier before production, the testing practice gives enough time for the developer teams to fix them at the earliest. Moreover, this decreases the time-consuming tasks such as resolving compatibility issues for various browsers, OS, or devices as defects are identified early.

Delivers & Meets Customer Expectations:

Compatibility testing ensures to meet the fundamental expectation of users. The testing practices effectively performs system compatibility tests on different browsers, platforms, configurations, OS, hardware, etc. Thus, as compatibility tests are performed on the app, it ensures to deliver best customer experience.

Types of Compatibility Testing

Compatibility Testing Types

There are basically two types of compatibility testing named as Software compatibility testing and Hardware compatibility testing. They are further divided into different categories detailed below.

Hardware compatibility testing

Testing is carried out to check the compatibility of different hardware configurations with the software.

Operating systems:

Compatibility testing is carried out to check the software or applications compatibility with different operating systems, such as Linux, Mac, Windows, UNIX, etc.

Software compatibility testing

This method of compatibility testing involves the testing of software’s compatibility with different software. There are 5 different categories under this testing.

Mobile testing:

Testing is performed on different mobile devices such as Windows, iOS, and Android to check whether the app developed is compatible or not.

Network testing:

Testing is carried out to check the software’s compatibility with and its performance in different networks such as Wifi, 5G, 4G, etc. The software is assessed on the basis of variable parameters such as capacity, operating and speed bandwidth

Software Version testing:

Testing is carried out to check the software’s compatibility with different software versions.

Devices testing:

The software or app is tested in different devices such as Bluetooth, USB, etc. to check its compatibility.

Browser testing:

The software or the application is tested in different browsers such as Chrome, Firefox, Yahoo, Bing, etc.

How to Perform Compatibility Testing?

Perform Compatibility Testing

The compatibility testing process consists of four phases:

Designing test cases and configuration:

In this stage, the team designs test cases and an analysis of the environments, software, hardware, and platforms should be taken up to identify the behavior of software. It is essential to involve a team with professionals having good knowledge of compatibility testing as they will be able to identify even small variations in output.

Setting Up Environment:

In this step, the test engineers are required to set up the environment, or the platform where the application is expected to be tested and validated.

Test Execution & Result Analysis:

After setting up the environment, the teams execute the test cases and analyse the results. The outcome of the test cases is analyzed and the bugs or the discrepancies/defects are noted to submit to the stakeholders

Validating and Retesting:

Once the result is generated and analyzed; the report is submitted to perform the next level of analysis. Here, the identified defects or errors are validated and resolved. Also, the developed software will be re-tested to ensure that the software meets the quality with no bugs and defects before moving it to actual production.

What are the defects encountered during Compatibility Testing?

compatibility test services

– Defects due to broken tables or frames

– Issues after making variations or modification in the User Interface (UI) i.e. with respect to look and feel

– Defects with scroll bar

– Alignment issues can affect the software compatibility

– Issues because of change in color or style in CSS

– Change or variation of the font size and font style

Compatibility Testing Tools

Compatibility Testing Tools

Browser Stack: 

compatibility test tool - browserstack

This is a browser compatibility testing tool that effectively helps in testing the browser compatibility over 2000+ real devices and browsers such as Chrome, Opera, Safari, Internet Explorer, etc. and mobile versions such as Nexus, iPhone, and Samsung Galaxy.

CrossBrowser Testing: 

cross browser testing tool

This is one of the best browser compatibility testing tool that helps in performing compatibility testing on multiple browsers and operating systems. It helps to test on 2050 real desktop and mobile browsers. This tool is a widely preferred browser testing tool as it supports Flash, JavaScript, and Ajax.

Browser Shots:

Browser shot compatibility test tool

This is an open-source compatibility testing tool used to test website’s browser compatibility. It helps testers and developers to validate the look and feel of the website easily with the exclusive feature to take screenshots of the website on different browsers and different operating systems.

IE Tab:

IE Tab testing tool

This is an add-on available for Mozilla and Chrome and it is well known as the free tool with simple usage. It is effectively used by the test engineers to perform website compatibility testing in the Internet Browser.

Adobe Browser Lab:

Adobe Browser Lab compatibility test tool

This is an online service used for cross-browser testing. This tool is effective to compare the screenshots of web pages in different web browsers. It is also used to preview, compare and display the website content.

GhostLab:

GhostLab test tool

This tool works with any site and any device and helps to test any website on various browsers and mobile devices.

Microsoft SuperPreview:

Microsoft SuperPreview testing tool

This is also a popular stand-alone visual debugging tool that helps to debug websites for cross-browser compatibility.

In brief, the multiple roles and advantages of compatibility testing makes it an essential part of the software development process. By validating compatibility with an end-user’s environment and making sure that the application performs well in all browsers, OSs and networks can help to deliver assured of customer satisfaction.

TestingXperts’ expertise in regards to Compatibility Testing

TestingXperts’ comprehensive compatibility testing services are executed across different browsers, OSs, databases, hardware, servers, different configurations, etc. Furthermore, our end-to-end cross-browser Test Automation framework, Tx-Automate, helps testers ensure that the application runs efficiently on all the preferred browsers, leading to a pleasant customer experience and successful application usage.

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