Quality Assurance https://www.testingxperts.com Tue, 14 Nov 2023 14:05:28 +0000 en-US hourly 1 https://wordpress.org/?v=5.8.8 Quality Assurance vs. Quality Engineering – What your Business Needs https://www.testingxperts.com/blog/quality-assurance-vs-quality-engineering?utm_source=rss&utm_medium=rss&utm_campaign=quality-assurance-vs-quality-engineering-what-your-business-needs Tue, 14 Nov 2023 14:05:28 +0000 https://www.testingxperts.com/?p=32811 qa vs qe

Quality Assurance traditionally focuses on testing at the later stages of development while Quality Engineering embraces a holistic approach, embedding quality throughout the entire software development lifecycle. The choice between QA and QE is a critical one that can significantly impact a business's ability to deliver high-quality software in a rapidly evolving digital world.

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qa vs qeTable of Contents
  1. Quality Assurance vs Quality Engineering
  2. Making a Move from Quality Assurance to Quality Engineering
  3. The Limitations of Traditional Quality Assurance Practices
  4. Why is this Change Important?
  5. Conclusion
  6. How can TestingXperts help you with Quality Engineering Services?

As per a survey, organizations with a strong focus on Quality Engineering experience up to a 40% reduction in post-release defects compared to those relying solely on Quality Assurance practices.

Another survey of software development teams depicts, “68% of project failures were attributed to a lack of clarity and understanding regarding the distinction between Quality Engineering and Quality Assurance.”

These numbers clearly underscore the impact of quality engineering and how important it is to know the difference to understand project objectives better, run efficient processes, and ultimately aim for product quality.

Quality Assurance vs Quality Engineering


Quality Assurance vs Quality Engineering

“While ‘Quality Assurance’ focuses on ensuring the quality of the final product, ‘Quality Engineering’ takes a proactive role in shaping the development of high-quality products and efficient processes. In simple words, QA primarily identifies defects in the software that has already been developed, while QE represents a technical evolution, shifting from predominantly manual processes to predominantly automated ones. Moreover, QE adheres to a ‘shift-left’ methodology and starts test automation early in the software development life cycle to catch and address issues in the beginning.”

Here’s the major difference between Quality Assurance and Quality Engineering:

Aspect  Quality Assurance (QA)  Quality Engineering (QE) 
Focus  Ensures product quality through processes and methodologies.  Enhances product quality through a combination of processes, tools, and engineering practices. 
Role  Typically, a separate function or team is responsible for creating and maintaining QA processes and standards.  Often integrated within the development team, with engineers taking responsibility for quality throughout the SDLC. 
Responsibilities  Setting quality standards, creating test plans, and performing manual testing.  Developing and maintaining automated testing, continuous integration, and continuous delivery pipelines. 
Scope  Primarily concentrates on testing and validating the final product.  Broadens its scope to include the entire development process, emphasizing early defect prevention. 
Timing  QA activities typically occur after development is complete or during specific testing phases.  QE activities start from the project’s inception and continue throughout the development lifecycle. 
Feedback Loop  Feedback is mainly retrospective and used for process improvement.  Constant, real-time feedback is provided to developers to identify and fix issues as they arise. 
Tools  Relies on manual testing, test management tools, and test documentation.  Utilizes automation tools, DevOps practices, and CI/CD pipelines for testing and deployment. 
Objective  To ensure that the product meets quality standards and requirements.  To proactively build quality into the product and minimize defects early on. 
Skillset  Emphasizes domain knowledge, test planning, and execution.  Requires strong technical and automation skills, software development expertise, and a focus on preventive measures. 

Both Quality Assurance and Quality Engineering play crucial roles in delivering high-quality software, but they differ in their approach and scope. QE is a more proactive and integrated approach that aims to prevent defects, while QA focuses on post-development validation and compliance.

Making a Move from Quality Assurance to Quality Engineering


quality assurance to quality engineering

Moving from QA to QE is a manageable shift that demands a shift in mindset and processes rather than substantial financial resources. The encouraging aspect is that you don’t need the financial muscle of a tech giant to embrace robust Quality Engineering practices. This transformation can be accomplished by introducing adjustments to your current workflows, including:

QA engineering team transformation

Companies have the capability to retrain their current workforce to effectively navigate the shift from QA to QE. This entails a transformation of the organizational culture and the team’s perspective, along with the enhancement of skills and tools. Given that the existing QA engineers already possess a solid grasp of the product, their transition to QE is likely to be more seamless.

Shift-Left Approach

The ‘shift-left’ methodology incorporates Quality Assurance (QA) right from the inception of the development life cycle, enabling active involvement in software design sessions and the formulation of testing strategies. In a similar vein, Quality Engineering (QE) also engages from the early stages of the development life cycle. However, its primary emphasis lies in crafting a comprehensive test strategy geared towards achieving higher levels of test automation.

DevOps Implementation

Continuous Integration (CI) and Continuous Deployment (CD) pipelines offer substantial time and effort savings by replacing manual and error-prone deployment tasks. These pipelines complement the ‘shift-left’ testing approach, promoting quality right from the initiation of the software development lifecycle. Furthermore, it’s possible to include automated tests that are scheduled to be executed after each deployment.

The transition from QA to QE is a pivotal step for organizations, empowering them to facilitate digital transformation and ensure a consistent, desired customer experience. Quality Engineering (QE) plays a crucial role in creating versatile platforms that integrate a wide range of tools, utilities, and advanced technologies like AI/ML with lifecycle automation encompassing business processes, functional UI, API, test data, and environments. Additionally, this transition provides superior and highly efficient coverage across both code and functionality, leading to a continuous enhancement of product quality.

Automation Testing with AI/ML capabilities

Equipping testers with automation testing expertise enables the utilization of intelligent test automation, resulting in expanded coverage and enhanced quality. The creation of a sturdy automation framework facilitates a seamless transition from traditional QA to more comprehensive Quality Engineering (QE) practices.

The Limitations of Traditional Quality Assurance Practices


qa practices

Recent shifts in software delivery have been significantly influenced by alterations in software assurance approaches. The surge of agile and iterative development methodologies is chiefly responsible for these transformations. This shift in paradigm has led to the adoption of more frequent, smaller software releases, departing from the lengthy timelines of the past. It encourages teams to embrace simplified approaches and nurtures a culture of adaptability.

The role of quality analysis has undergone significant evolution due to these dynamic methodologies. To align with sprint cycles, comprehensive system testing is now performed more frequently, typically every two or three weeks, in response to the evolving demands of quality analysis. This represents a departure from the previous, slower paradigm where testing was less frequent and more sporadic in nature.

Transitioning from the antiquated paradigm to these contemporary approaches poses certain challenges.

Continuous Demand for Maintaining Good Quality:

It is essential due to the shift towards agile and iterative development, which necessitates the integration of quality into every phase of the development lifecycle, as opposed to relegating it solely to the final stages.

Focus on Automation:

In this evolving context, automation plays a vital role, and there is a proactive pursuit of testing automation solutions to ensure that testing procedures are both effective and thorough.

Enhanced Functions for Quality assurance companies:

Organizations are gaining increased significance and prominence in response to the changing landscape, as they play a crucial role in ensuring that the ongoing adoption of agile and iterative methodologies consistently yields high-quality software products.

Why is this Change Important?


qa to qe change

The shift from Quality Assurance (QA) to Quality Engineering (QE) is primarily motivated by the evolution of service-oriented architectural models. In this contemporary mindset, development teams often conceptualize their business implementations as sets of services that collaborate while maintaining individual functionality, guided by rigorous contractual regulations. This transformation has given rise to a range of alterations and factors to be taken into account.

Challenges for QA Engineers:

Conventional QA engineers have faced notable hurdles, including the requirement to generate code prior to its actual existence, engaging in post-design stages to pinpoint critical tests and essential functionalities, and embracing frameworks that replicate dependencies. These adaptations are intended to streamline the workflow and minimize dependence on both upstream and downstream factors.

Shift in Testing Phases:

Unit testing has been moved to an earlier stage in the development process, and integration testing now demands the participation of QA teams at a much earlier point compared to previous practices. This reconfiguration of the testing stages guarantees a more comprehensive and tightly integrated approach to ensuring quality.

Holistic Software Quality:

The shift towards Quality Engineering (QE) represents a comprehensive perspective on software quality, in which quality is not solely the result of testing but is intrinsically woven into the entire development process. This transformation is rooted in the concept that quality engineering commences with the initial architectural choices and extends through development, risk mitigation, early issue identification, and ongoing enhancements.

Conclusion


The choice between Quality Assurance (QA) and Quality Engineering (QE) is a critical consideration for any business. While QA has traditionally focused on testing at the later stages of development, QE embraces a holistic approach, embedding quality throughout the entire software development lifecycle.

In today’s dynamic and competitive landscape, businesses must prioritize not only the end product but also the processes that lead to it. QE, with its emphasis on proactive risk management, early issue detection, and continuous improvement, offers a strategic advantage. Ultimately, the decision between QA and QE hinges on the extent to which a business is willing to invest in engineering quality and ensuring that it is not just a goal, but an integral part of the software development journey. The choice between QA and QE is a critical one that can significantly impact a business’s ability to deliver high-quality software in a rapidly evolving digital world.

How can TestingXperts help you with Quality Engineering Services?


qa testing services

With a proven history of reducing the number of post-production defects by up to 50% and cutting testing costs by 30%, TestingXperts delivers tangible business value by enhancing software quality, reducing rework, and increasing the efficiency of your development processes. By harnessing advanced test automation techniques, our experts help increase test coverage and significantly reduce testing cycle times, thereby saving both time and resources. TestingXperts expertise in continuous testing ensures that quality is upheld throughout the development process, leading to faster time-to-market and improved customer satisfaction.

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Explore the Capabilities of UiPath Test Suite at UiPath FORWARD VI https://www.testingxperts.com/blog/explore-the-capabilities-of-UiPath-test-suite-at-UiPath-ForwardVI?utm_source=rss&utm_medium=rss&utm_campaign=explore-the-capabilities-of-uipath-test-suite-at-uipath-forward-vi Fri, 06 Oct 2023 14:50:16 +0000 https://www.testingxperts.com/?p=31804 UiPath Test Suite at UiPath FORWARD VI

The UiPath FORWARD VI serves as a dynamic hub where industry leaders gather to exchange ideas and strategies that shape the future of automation. Business executives can learn about the UiPath vision for the future of the AI era and witness the transformative impact of AI-driven automation across various sectors.

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UiPath Test Suite at UiPath FORWARD VI

An Overview of UiPath FORWORD VI


The FORWARD VI conference is an exciting platform where industry pioneers meet to discuss the concepts and tactics influencing the direction of automation. It is an opportunity for the business executives to learn about the UiPath vision for the future of AI and how automation powered by AI is transforming industries.

The conference promises to offer deep insights into the latest trends, cutting-edge technologies, and real-world applications of RPA. Attendees get the opportunity to engage with visionary speakers, participate in interactive sessions, witness live demonstrations, and connect with like-minded professionals, all contributing to a vibrant atmosphere of learning and growth. It’s a gathering of automation aficionados, a celebration of innovation that shares UiPath’s commitment to driving the RPA revolution forward.

UiPath Test Suite and its significance in the world of RPA and test automation


RPA and test automation

UiPath Test Suite is a transformative tool in the sphere of Robotic Process Automation (RPA) and test automation. It represents a powerhouse of tools designed to elevate the testing process within the RPA landscape. This suite offers a unified platform for orchestrating, managing, and executing end-to-end testing seamlessly integrated with RPA workflows.

Its significance lies in its ability to deliver comprehensive testing capabilities, ensuring RPA solutions operate flawlessly across diverse scenarios. From functional validation to regression testing, UiPath Test Suite empowers developers and testers to scrutinize every facet of automation, driving efficiency, reliability, and precision. By promoting reusability and collaboration while providing robust reporting and analytics, it not only optimizes the testing workflow but also paves the way for a new era of accelerated, high-quality RPA implementations. UiPath Test Suite speaks of UiPath’s commitment to excellence, assisting in a future where RPA operates at the pinnacle of efficiency and dependability.

RPA and its Importance in Modern Software Testing


RPA and software testing

Robotic Process Automation (RPA) stands at the forefront of a technological revolution, redefining how we approach modern software testing. Imagine software robots mimicking human actions to navigate applications, execute repetitive tasks, and validate functionalities seamlessly.

RPA has emerged as a revolutionary, allowing testing teams to automate monotonous, rule-based tasks, and significantly enhance efficiency, accuracy, and speed in the testing process. By automating routine tasks, testers can shift their focus to higher-value activities like crafting comprehensive test strategies, identifying critical issues, and ensuring a superior user experience. Thus, RPA’s importance in modern software testing cannot be overstated—it’s the catalyst for a shift towards smarter, more efficient testing methodologies, ultimately delivering superior software products to users worldwide.

The Power of Integration: RPA and UiPath Test Suite


The integration of RPA and UiPath Test Suite represents a revolutionary leap in the world of test automation, elevating efficiency, precision, and scalability to unprecedented levels. When RPAs mimick human actions and automate repetitive tasks seamlessly merged with the rich testing capabilities of UiPath Test Suite, the result is dynamic. It can execute end-to-end testing with unmatched finesse. RPA, with its ability to replicate human interactions, ensures a true simulation of user behavior, while the comprehensive functionalities of UiPath Test Suite enable rigorous testing across diverse scenarios and platforms. This symbiosis allows for not only accelerated test case execution but also the validation of complex business processes, delivering a comprehensive and robust approach to software testing.

Furthermore, this integration optimizes the entire testing workflow by focusing on reusability and collaboration. Automation scripts and test cases created within UiPath Test Suite can be efficiently integrated into RPA workflows, saving time and effort by avoiding redundant work. The collaborative environment ensures seamless communication and coordination between development and testing teams, promoting an agile and iterative approach. Additionally, the consolidated reporting and analytics capabilities provide clear insights into testing results, enabling informed decision-making and continuous improvement. The amalgamation of RPA and UiPath Test Suite is the epitome of a synergy that not only amplifies the efficiency of test automation processes but also sets new standards for testing precision and excellence.

How UiPath’s features and capabilities are suitable for implementing RPA-based test automation


RPA-based test automation

UiPath, as a leading RPA (Robotic Process Automation) platform, offers a robust set of features and capabilities that make it highly suitable for implementing RPA-based test automation. Here’s a detailed discussion on how UiPath’s offerings align with and enhance RPA in the context of test automation:

Intuitive Interface and Ease of Use: UiPath provides an intuitive and user-friendly interface, enabling testers and automation engineers to easily design, develop, and maintain automated test cases. Its low-code/no-code capabilities ensure that both technical and non-technical users can create automation scripts efficiently.

Advanced AI and ML Capabilities: UiPath incorporates AI (Artificial Intelligence) and ML (Machine Learning) capabilities, which can be leveraged for smarter test automation. AI-powered features can assist in dynamic element identification, data validation, and predictive analysis, enhancing the overall test automation process.

Versatile Automation: UiPath is highly versatile and supports automation across a wide array of applications, technologies, and platforms. This flexibility is crucial in the context of test automation, where applications may use diverse technologies, and the automation tool needs to adapt accordingly.

Scalability and Performance: UiPath offers scalability, enabling the automation of a large number of test cases concurrently. This scalability is crucial for handling extensive test suites and ensuring timely execution of tests.

Robust Integration Capabilities: UiPath offers seamless integration with various testing tools, frameworks, and CI/CD (Continuous Integration/Continuous Deployment) pipelines. This allows for a smooth integration of RPA-based test automation into the existing testing ecosystem, enhancing efficiency and collaboration.

TestingXperts: A Key Player in RPA-Based Test Automation


RPA based automation testing

TestingXperts has been accorded the recognition of a “Leader” in NelsonHall’s NEAT Vendor Evaluation for Quality Engineering in 2023, specifically in the domain of RPA-based test automation. With a sharp focus on RPA-based test automation, TestingXperts empowers its clients to accelerate their time-to-market, significantly lower testing costs, and elevate software quality.

UiPath Test Suite combines leading RPA technology with state-of-the-art test automation capabilities to deliver:

• A single unified enterprise automation platform to achieve higher automation rates and faster time to market

• A test automation solution built on the familiar UiPath paradigm – Intelligent and comprehensive reporting and analytics

• A low-code test automation platform that does not require testers with deep coding skills

• A solution that leverages licensing investment across RPA and test

• The easy development of end-to-end tests across applications

• Ability to enable risk-based testing when combined with UiPath Process Mining

• Ability to develop and implement automation from a holistic perspective: Robotic Process Automation + Test Automation = Automation

• Significant artifact reuse – what is developed for testing can be reused for RPA thereby turning QA into a profit center

TestingXperts’ UiPath Test Suite Test Centre of Excellence (TCoE)

TestingXperts, Gold and USN certified partner of UiPath has developed Test Centre of Excellence in collaboration with UiPath. Our shared goal of improving test automation for a quicker time to market and more business value is the foundation of our endeavor. We’ve created assets and accelerators within the TCoE that strengthen UiPath Test Suite’s integration with our client’s environment. These accelerators are made to simplify the implementation procedure and guarantee a perfect fit with the client’s environment. For our clients, the CoE has been a pillar in allowing effective, dependable, and agile automation operations.

Our collaboration with UiPath has already yielded impressive results, showcasing the expertise of this cutting-edge technology. By leveraging UiPath’s RPA capabilities, TestingXperts has successfully enhanced automation initiatives for clients, resulting in up to 70% faster time-to-market and up to 96% reduced regression test coverage. The implementation of UiPath technology has propelled our clients towards a future where efficiency, accuracy, and innovation converge harmoniously.

How TestingXperts create a difference with its extensive UiPath capabilities?

Here are a few differentiators to set Tx apart:

• Early adopter and preeminent partner for Test Suite

• NextGen QA Company with statistical approach to AI/ RPAtesting

• DevOps ready framework using UiPath Test Suite to accelerate deployment

• Dedicated UiPath Test Suite Center of Excellence

Working closely with UiPath Test Suite team to create out of the box solutions for automation using UiPath

• 100+ trained/certified employees

What TestingXperts is Planning to Deliver at UiPath FORWARD VI?


TestingXperts at UiPath FORWARD VI

As a proud participant, TestingXperts is primed to showcase its deep understanding and proficiency in leveraging UiPath’s transformative RPA solutions. Engage with our CEO, Manish Gupta, COO, Joe Underwood, as they share invaluable insights on how the amalgamation of AI and Automation can reshape businesses.

• Explore our enriching discussions, focusing on the latest trends, challenges, and opportunities in the RPA landscape.

• Witness firsthand how TestingXperts, in partnership with UiPath, is revolutionizing test automation through our Tx-UiPath Test Suite Center of Excellence (CoE).

• Discover the future of automation and how we can empower your organization to innovate and excel using the power of RPA and AI.

Don’t miss this exciting opportunity to connect, learn, and envision a future where automation is not just a tool, but a strategic imperative. TestingXperts is excitedly looking forward to meeting you there.

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Quality Assurance in Educational Apps: Ensuring Seamless Learning Experiences https://www.testingxperts.com/blog/quality-assurance-in-educational-apps/gb-en?utm_source=rss&utm_medium=rss&utm_campaign=quality-assurance-in-educational-apps-ensuring-seamless-learning-experiences Thu, 25 May 2023 13:09:59 +0000 https://www.testingxperts.com/?p=28886 Quality Assurance In Educational Apps

With the global e-learning market projected to reach $1.6 trillion by 2025, it is crucial to address the challenges that may arise in educational app development. Statistics reveal that a staggering 79% of students believe that technology plays a vital role in their learning process. As the demand for educational apps continues to rise, so does the need for robust quality assurance processes to ensure seamless learning experiences. In this blog, we will explore the importance of quality assurance in educational apps and how it can contribute to delivering exceptional learning experiences while meeting user expectations.

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Quality Assurance In Educational Apps

In the digital age, educational apps have revolutionized the way we learn, offering interactive and engaging experiences for students of all ages. However, as the demand for educational apps continues to rise, so does the need for robust quality assurance processes to ensure seamless learning experiences. With the global e-learning market projected to reach $1.6 trillion by 2025, it is crucial to address the challenges that may arise in educational app development. Statistics reveal that a staggering 79% of students believe that technology plays a vital role in their learning process.

Additionally, with over 5 million educational apps available for download, competition is fierce, and users have high expectations for functionality, usability, and content quality. In this blog, we will explore the importance of quality assurance in educational apps and how it can contribute to delivering exceptional learning experiences while meeting user expectations.

Why is it Required to Invest in Quality Assurance in Educational Apps Now?

Invest in Quality Assurance in Educational Apps

The recent landscape of education has undergone a significant transformation, with a greater reliance on technology and digital platforms. As such, it is the perfect time to invest in quality assurance for educational apps to ensure optimal learning experiences.

One example that highlights the importance of quality assurance is the recent surge in remote and hybrid learning models due to the COVID-19 pandemic. With students heavily dependent on educational apps for accessing learning materials and engaging with content, any technical glitches or usability issues can disrupt the learning process and hinder educational outcomes. By investing in quality assurance, educational institutions and app developers can identify and resolve potential issues before they impact students’ learning experiences.

Another example is the increasing adoption of personalized learning through educational apps. These apps offer tailored content and adaptive features to cater to individual students’ needs and learning styles. However, ensuring the accuracy and effectiveness of personalized features requires rigorous quality assurance testing. For instance, a quality assurance process can validate that the app accurately tracks students’ progress, delivers relevant content recommendations, and adjusts difficulty levels appropriately. This ensures that students receive personalized learning experiences that enhance their educational journey.

How is an Educational App Measured for Quality Assessment?

Educational App Measured for Quality Assessment

An educational app is measured for quality assessment through various methods to ensure its overall quality and effectiveness. Here are some key aspects considered during quality assurance testing:

Alignment with Learning Objectives:

Quality assurance assesses whether the educational app aligns with the intended learning objectives and curriculum standards. The content and activities should be designed to support specific educational goals, ensuring that students receive relevant and meaningful instruction.

Accuracy and Validity:

Educational apps must provide accurate and reliable information to ensure the credibility of the content. Quality assurance evaluates the accuracy of facts, data, and references used within the app. It also verifies that the content is up to date and reflects current knowledge and research.

Interactivity and Engagement:

Quality assurance ensures that an educational app offers interactive and engaging elements that promote student participation and active learning. This includes features like quizzes, simulations, gamification, and multimedia resources. The app should provide opportunities for students to apply their knowledge, receive feedback, and stay motivated throughout the learning process.

Progress Tracking and Assessment:

Quality assurance evaluates how an educational app tracks students’ progress and provides assessments. The app should accurately record students’ achievements, performance, and completion of tasks or modules. It should also offer appropriate feedback and assessment mechanisms to help students gauge their understanding and identify areas for improvement.

Accessibility and Inclusivity:

Educational apps should be accessible to a diverse range of learners, including those with disabilities or special needs. Quality assurance verifies if the app follows accessibility guidelines, such as providing options for text-to-speech, closed captions, adjustable font sizes, and compatibility with assistive technologies. This ensures that all students can access and benefit from the app’s content.

Stability and Performance:

Quality assurance examines the app’s stability, performance, and responsiveness under heavy concurrency of users and consistent usage of the application across different time zones for extended periods. This testing helps identify and address any potential crashes, slow load times, or performance issues that may disrupt the learning experience.

Security and Privacy:

Educational apps handle sensitive student data, so quality assurance verifies that appropriate security measures are in place to protect user information. This includes encryption protocols, secure login procedures, data backups, and compliance with privacy regulations like the Family Educational Rights and Privacy Act (FERPA).

By thoroughly assessing these aspects, quality assurance ensures that an educational app meets high standards of quality, usability, and educational effectiveness, resulting in a seamless learning experience for students.

How a Few Educational Apps Achieved Success with better Quality Assurance Check?

Better Quality Assurance

Here are a few success stories of educational apps that have performed well due to successful quality testing:

Duolingo:

Duolingo is a popular language learning app that has garnered widespread acclaim for its quality and effectiveness. Through rigorous quality testing, Duolingo ensures a seamless and gamified learning experience for users. The app’s interactive exercises, progress tracking, and adaptive learning algorithms have contributed to its success in helping millions of users learn new languages.

Quizlet:

Quizlet is an app that offers a variety of study tools, flashcards, and quizzes for a wide range of subjects. The app’s success is due, in part, to quality testing that ensures a smooth user experience, accurate content, and efficient study features. Quizlet’s ability to adapt to individual learning needs and provide interactive study materials has made it a valuable resource for students worldwide.

These success stories highlight the importance of quality testing in developing educational apps that deliver on their promises, provide seamless learning experiences, and effectively support students’ educational journeys.

Conclusion

The role of quality assurance in ensuring seamless learning experiences in educational apps cannot be overstated. With the global e-learning market projected to reach $1.6 trillion by 2025, it is crucial to invest in robust quality assurance processes. Statistics reveal that 79% of students believe technology plays a vital role in their learning process, emphasizing the need for high-quality educational apps. Additionally, with over 5 million educational apps available for download, competition is fierce. Quality assurance becomes paramount in distinguishing apps that perform well. By conducting comprehensive functionality and usability testing, verifying content accuracy, and ensuring accessibility, educational apps can meet user expectations and deliver exceptional learning experiences. Quality assurance also helps educational app developers stay ahead of the curve, reducing technical glitches, improving user satisfaction, and increasing adoption rates. By investing in quality assurance, we can ensure that educational apps become powerful tools for seamless and effective learning experiences in the digital age.

How can TestingXperts help with the Testing of the Educational Apps?

How can TestingXperts help with the Testing of the Educational Apps

TestingXperts is a leading software testing company in Uk that can provide expert assistance in testing educational apps to ensure their quality, functionality, and user experience. With a team of skilled testers and a comprehensive understanding of the unique requirements of educational apps, TestingXperts can develop customized testing strategies and plans. They conduct thorough testing to evaluate the app’s functionality, usability, content quality, compatibility across different devices and platforms, and adherence to accessibility guidelines. TestingXperts can perform various types of testing, including functional testing, usability testing, performance testing, security testing and accessibility testing. By partnering with TestingXperts, educational app developers can benefit from their expertise and meticulous testing processes, resulting in a well-tested and high-quality app that delivers a seamless and engaging learning experience for students.

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Quality Assurance vs Quality Control – A Quick Overview https://www.testingxperts.com/blog/quality-assurance-vs-quality-control/gb-en?utm_source=rss&utm_medium=rss&utm_campaign=quality-assurance-vs-quality-control-a-quick-overview Thu, 13 Oct 2022 13:47:18 +0000 https://www.testingxperts.com/?p=24887 Quality Assurance vs Quality Control

Quality assurance and quality control enable digital businesses to meet product quality goals that ultimately yield the desired ROI. QA focuses on business processes and procedures performed to improve app quality. QC on the other hand, focuses on the app to find bugs and errors through various software testing methods. This blog post compares QA and QC in terms of similarities, differences, and more.

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Quality Assurance vs Quality Control

Digital businesses must deliver exceptional customer experiences that ensure user retention, customer loyalty and a relentless revenue stream. While the stakes are high and businesses compete aggressively to achieve digital transformation, quality remains at the focal point.
Quality assurance (QA) vs quality control (QC) are two key aspects of product or service quality management. There is no denying of the fact that some quality assurance and quality control activities may be interrelated, but the two processes differ. When comparing quality assurance vs quality control, both processes share similar objectives but employ different strategies to ensure customers in the UK receive finished products of the highest quality.

Quality assurance vs quality control

Quality assurance vs quality control

What is Quality assurance?

Quality assurance defined as a quality management initiative aiming to provide confidence that an application’s digital quality requirements will be fulfilled. Quality assurance is twofold—internally to the stakeholders and externally to the final users, regulatory authorities and third parties.

An overview of QA processes

quality control vs quality assurance

QA involves activities and procedures performed during the software development life cycle that help ensure a high-quality application release. QA includes members across departments discussing, planning and executing tests to validate product quality.

A QA process deals with the following aspects:

Requirement gathering, designing and prototyping

Programming and code reviews

Creation of version control

Continuous integration/continuous delivery (CI/CD)

Configuration management

Test planning and execution

Release management

Deployment and integration

Customer acceptance and feedback

What is Quality control?

Quality control is defined as a quality management process aiming to fulfil an application’s quality requirements or service. While quality assurance deals with how processes and procedures are performed, or an application is created, quality control can be termed as the ‘inspection’ aspect of quality management system.

An overview of QC processes

what is quality assurance vs quality control

In QC, it is ensured that the developed application meets the organisation’s quality standards. Defects in an application, such as UI bugs, design glitches, accessibility issues or security flaws, can cause irreparable damage to both the end users as well as the product businesses.

A QC process deals with the following aspects:

Identifying application errors

Verifying predefined quality requirements are met

Ensuring conformance with industry compliances and regulations

Creating and maintaining quality reports

Determining features where UX could be uplifted

Quality control vs Quality assurance: The similarities

quality assurance vs quality control

Ensures a high-quality product:

A business can’t simply release a product and hope for the best. QA helps digital organizations plan how they will approach product quality. QC activities helps ensure digital quality businesses that the finished products meet expectations. QC and QA play vital roles in delivering top-quality services and products to customers and securing revenue for the business.

Ensures adherence to policies and procedures:

While QA is more process-oriented than QC, both approaches follow standards set by the organisation for securing high quality. QC might involve some exploratory or UX testing that demands a certain level of creativity on the tester’s part. However, defect detection and remediation must still be recorded and executed systematically.

Mitigates major quality issues:

Defects may be in the form of minor inconveniences or highly escalated disruptions. The earlier such defects are identified, the more cost-effective and easier it is to fix the issue. The risk increases exponentially as defects move closer to the customers’ hands. QC and QA aim to achieve reduced time and cost to market for digital businesses. The former helps to establish processes for early detection, and the latter helps businesses fix as many errors as possible in the application.

Improves the organisation’s product development processes:

Feedback loops are a familiar idea for developers. Organisations focused on processes of QA and QC follow a continuous learning path and eventually become more efficient and effective with each product release. QC and QA enable digital businesses to understand where they may improve in critical areas of planning, automation, bug detection, etc., to enable a great CX.

What is the Difference Between Quality Assurance and Quality Control

difference between quality assurance and quality control

Heading   Quality Assurance (QA)  Quality Control (QC) 
     
1. Proactive (QA) vs. Reactive (QC)  Efficient quality assurance takes a proactive stance, striving to preempt defects by designing processes that minimize their occurrence. Quality assurance encompasses process design activities, including the creation of standardized operating procedures (SOPs) adhering to ISO 9000 standards. The ultimate outcome of diligently following these processes should consistently yield safe and efficient products.   Quality control (QC) operates reactively, with its purpose centered on detecting product quality defects after they have occurred. Quality control (QC) encompasses the assessment of products to verify their alignment with safety and efficacy standards. In instances where QC testing identifies quality concerns, responsive measures should be taken to avert the distribution and shipment of potentially unsafe products. 
2. Process Oriented (QA) vs. Product oriented (QC)  Quality assurance (QA) revolves around processes and is centered on preventing quality-related challenges. Quality assurance entails the activities that contribute to the product’s creation. QA Processes involve:  
    • Audit

      Documentation

      Personnel training

      Supplier management

      Investigation procedures

      Change control

Quality Control (QC) is product-oriented and focused on recognizing quality issues in manufactured products that could affect customer satisfaction. It pays attention to the resulting product. QC procedures involve:  
    • Batch inspection

      Product sampling

      Validation testing

      Laboratory testing

      Software testing

 
3. Creation (QA) vs. Verification (QC)    QA efforts yield a blueprint for crafting top-notch products, encompassing the establishment of benchmarks spanning product design, manufacturing, packaging, distribution, marketing, and sales.  QC pertains to the post-manufacturing stage, verifying products before distribution to ensure their safety and effectiveness. 
4. System (QA) vs. Parts (QC)    Quality assurance control systems are the methods and procedures which are used to safeguard quality standards. The QA system for digital quality management may dictate various activities to make sure inputs are consistently safe and effective, such as auditing suppliers and batch sampling raw materials.  Quality control systems measure parts, including the outputs of the system. QC efforts may also be focused on parts used to create the final product, such as raw materials from a supplier.   
5. Entire Team (QA) vs. Dedicated Personnel (QC)    The scope of quality assurance activities extends across the entire team. In a life sciences organization, every member plays a role in QA activities by adhering to established standard operating procedures (SOPs). While the responsibility of the quality management system (QMS) typically rests with the quality unit and leadership team, QA activities encompass guidelines for training, documentation, and evaluation that apply to the entire workforce.  Quality control (QC) typically falls under the purview of specific personnel within the organization, tasked with executing product testing in accordance with established standard operating procedures (SOPs). QC professionals adhere to SOPs governing quality control processes and meticulously record their observations, adhering to standardized procedures for both product testing and process validation. 
     

Conclusion

Quality control and quality assurance are essential for delivering high-quality applications and services in the UK. While quality assurance focuses on preventing defects and ensuring overall product quality, quality control detects and fixes defects. Both processes are integral to effective quality management.

How can Testingxperts help Quality Assurance Services?

quality assurance vs quality control - TestingXperts

TestingXperts (Tx) is one of the five largest global pure-play software testing services providers. Tx has been chosen as a trusted QA partner by Fortune clients and ensures superior testing outcomes for its global clientele. We have rich expertise in enabling end-to-end testing services for global clients across various industry domains like healthcare, telecom, BFSI, retail & eCommerce, etc.

Our wide range of QA testing services in the United Kingdom includes:

Test Advisory:

TestingXperts’ Test Advisory Services provide specialist advice to help achieve overall product quality, reduced release cycle time, faster time-to-market, and significant reductions in QA costs.

DevOps Consulting Services:

Our DevOps experts will analyse business needs and help achieve a strategic DevOps adoption roadmap. Our wide range of DevOps services like DevOps consulting, DevOps CI/CD implementation, Enterprise DevOps Transformation, IAC consulting and Implementation, and Test Automation in DevOps will help achieve faster and quality releases.

Test Automation:

Our in-house test automation experts have rich expertise in industry-leading test automation tools. Our end-to-end test automation services help businesses reduce regression time and cost.

Functional Testing:

Tx has years of experience providing functional testing services for clients across domains. Our range of functional testing services includes automation, manual, regression, and mobile application testing. We have in-house mobile test labs with numerous mobile devices.

Non-Functional Testing:

Tx provides a wide range of non-functional testing services such as performance and load testing, security testing, usability testing, and accessibility testing. We also have an in-house performance testing accelerator, ‘Tx-PEARS,’ which helps with all non-functional testing requirements, including continuous monitoring of your infrastructure in production and lower environments.

Next-gen Testing:

Our wide range of next-gen testing services includes AI testing, RPA testing using UiPath Test Suite, Digital testing, IoT testing, etc.

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Why Quality Assurance (QA) Is Critical for Businesses Across Industries In 2022? https://www.testingxperts.com/blog/quality-assurance-for-businesses?utm_source=rss&utm_medium=rss&utm_campaign=why-quality-assurance-qa-is-critical-for-businesses-across-industries-in-2022 Tue, 03 May 2022 17:32:08 +0000 https://www.testingxperts.com/?p=22357 Why Quality assurance (QA) is critical for leading Industries in 2022

This week, in our weekly blog series, we have come up with an intuitive blog topic on ‘Why Quality Assurance (QA) Is Critical for Businesses Across Industries In 2022?’
Today, every business needs scalable, robust, and high-quality software to deliver a greater user experience. But, how can businesses achieve high-quality software? ? It can be achieved by leveraging Quality Assurance (QA), which helps track the software quality and ensures that the specified software meets the defined business requirements.
Quality Assurance or QA testing determines whether the software meets the specific quality standards. Software quality assurance involves evaluating the software based on functionality, performance, usability, security, etc. QA testing also involves checking the quality of the process used to develop, test, and release the software. Read this blog to know more.

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Why Quality assurance (QA) is critical for leading Industries in 2022

Today, the demand for high-quality software is rapidly rising for businesses across industries. Every business needs scalable, robust, and high-quality software to deliver a greater user experience. But, how can companies to achieve high-quality software? It can be achieved by leveraging Quality Assurance (QA), which helps track the software quality and ensures that the specified software meets the defined business requirements.

Content 1. What is Quality Assurance (QA)? 2. Benefits of leveraging QA testing services 3. Major difference between QA and QE 4. What role does Quality Assurance play in DevOps? 5. What is the significance of QA across leading industries in 2022? 6. Best QA practices for software testing in 2022 7. Major types of QA testing for businesses to leverage 8. Top 5 QA Trends to watch in 2022 9. Leading QA testing tools in 2022 10. As a Leading QA testing services provider, how can TestingXperts help businesses? 11. Conclusion

What is Quality Assurance (QA)?

What is Quality Assurance

Quality Assurance or QA testing determines whether the software meets the specific quality standards. Software quality assurance involves evaluating the software based on functionality, performance, usability, security, etc. QA testing also involves checking the quality of the process used to develop, test, and release the software. Thus, QA is an integral part of quality management focused on providing confidence internally to business managers and stakeholders and externally to customers, government agencies, regulators, and third parties.

According to Wikipedia, Quality assurance (QA) prevents mistakes and defects in manufactured products and avoids problems when delivering products or services to customers. ISO 9000 defines QA as part of quality management focused on providing confidence that quality requirements will be fulfilled.

Benefits of leveraging QA testing services

Quality assurance testing services

Ensures proper procedures are followed:

By leveraging QA testing, businesses can ensure that their software is developed and tested by following proper procedures throughout the software development lifecycle (SDLC).

Ensures bug-free software:

QA testing ensures that software is free from bugs as the product is tested end-to-end by QA testers.

Improves product quality:

QA teams perform testing, process monitoring, audits, and product evaluation to enhance the overall product quality.

Protects brand reputation:

By leveraging QA testing, businesses can improve product quality and achieve bug-free software that ultimately uplifts their reputation and delivers a greater customer experience.

Ensures security:

QA testing ensures that the software is built and tested and is free from any security loopholes, which ultimately improves the security-based features of the software.

Improves customer satisfaction:

QA testing ensures that the software has all the required features, works appropriately, and improves customer satisfaction.

Major difference between QA and QE

QA vs QE

QA teams help prevent defects in the software by ensuring it is built and tested by following all the procedures throughout the SDLC. This QA process ensures that software meets all quality standards and is free from bugs. On the other hand, Quality Engineering (QE) assures high standards during software development and is explicitly suitable for agile and DevOps methodologies. Typically, quality engineers play a critical role in quality engineering by creating, implementing, and maintaining systems to ensure effective quality assurance processes.

Another significant difference is that the software quality assurance team or the software quality analysts focus on implementing quality in the software during its built stage. They even perform quality tests. Whereas the software quality engineers focus on further improving the QA process. They work only after the software quality analysts complete their work and submit QA requirements.

What role does Quality Assurance play in DevOps?

QA in DevOps

Today’s businesses are rapidly adopting DevOps processes to automate software deployment and embrace a culture where development and testing are taken up parallelly. The DevOps methodology helps ensure quality checks at every step of the software development and ensures faster releases and faster time-to-market.

Since quality is deeply integrated into DevOps, QA becomes an integral part of the DevOps processes, as stated below:

• In a DevOps environment, the QA teams work collaboratively with development and operations teams to ensure faster releases with continuous integration (CI) and continuous delivery (CD) to get high-quality software.

• Quality is ensured with QA in place throughout the software development, software testing, and software delivery cycle within the DevOps processes.

• By ensuring QA in DevOps, the development and testing teams take full responsibility for the software quality.

• QAops is the combination of QA with IT Operation and Development teams. It helps deliver high-quality software at a faster pace and enables better communication between cross-functional teams in the software development process.

• Thus, QA helps release code consistently and ensures quality is not just limited to removing the bugs but is built throughout the software release cycle with DevOps.

Further, businesses across industries need quality software, and seemingly QA plays a significant role in enabling quality products for all industries.

What is the significance of QA across leading industries in 2022?

Significance of Quality Assurance

Banking, Financial Services, and Insurance (BFSI):

Today, the BFSI industry heavily depends on digital transformation technology and needs high-quality apps to deliver a great CX, which can be achieved by leveraging QA testing. Some of the other factors which establish QA testing needs for the BFSI sector include:

• BFSI apps usually have multi-tier or N-tier architecture with several underlying app layers that need effective QA testing validation.

• BFSI apps should have proper integration with third-party apps and payment gateways, which requires QA testing.

• BFSI industry should ensure no app downtime or server outage situations, which is ensured through effective QA testing.

• It is essential to conduct QA testing of BFSI apps to ensure there are no security loopholes in the app that cyber attackers can exploit.

• Moreover, BFSI apps must comply with open banking standards, regulatory compliances, and web content accessibility standards which are ensured through effective QA testing.

Retail/eCommerce:

The demand for high-performing eCommerce apps is rapidly rising. Even a small bug in an eCommerce app can drastically decrease sales volume or result in visitor/customer loss, revenue dips, and more. Thus, QA testing is essential for eCommerce and retail apps. Some of the other factors include:

• QA testing ensures seamless eCommerce app cart functionality for sudden price changes, discounts, special offers, or when a new product is added to the shopping cart.

• To ensure the correct display of the product page, proper app navigation, and fully functional links, QA testing is essential.

• Also, eCommerce apps must perform seamlessly on all devices, platforms, and OS to attract more customers, which again needs QA testing.

• eCommerce apps must be secure as it contains customer’s sensitive data like their phone no, banking credentials, card details etc. which must be protected by leveraging QA testing

• QA testing ensures eCommerce apps comply with WCAG guidelines to ensure seamless access of apps to all.

Telecom:

The Telecom industry plays a critical role in keeping the world connected, and as the apps are interconnected, they should perform seamlessly, which needs QA testing. Some other reasons why the telecom industry needs QA testing include:

• Telecom apps usually are complex and have several underlying API layers which need effective validation, which can be achieved through QA testing.

• The Telecom industry has to deal with complex tasks like network configuration, network inventory, fault management, and service provisioning, which need proper QA testing.

• By leveraging security testing, telecom businesses can be ensured that their apps are free from vulnerabilities and security flaws.

• Further, QA testing can also help telecom businesses optimize their time-to-market and reduce the number of customer complaints.

Healthcare:

The healthcare sector deals with critical patient information and must ensure that healthcare, pharma, and other apps are free from bugs and security loopholes that need effective QA testing. Some of the other reasons why the healthcare sector needs QA testing include:

• QA testing is required for the functional validation of the healthcare apps

• Healthcare apps need to be accessible to all people, including people with certain disabilities, which can be ensured by leveraging QA accessibility testing.

• The healthcare sector can ensure quick loading speed, effective app navigation, and seamless compatibility of their apps across OS and devices by leveraging QA testing.

• The healthcare industry is data-rich, and there is an essential need to store and organize information properly, which needs big data testing, an integral part of QA testing.

Travel and Logistics:

Logistics is an essential part of the supply chain for every industry and is constantly under pressure to deliver products faster. Due to the rapid technological advancements, the logistics sector needs to adopt disruptive QA solutions to ensure continuous improvement, enhanced communications, better visibility, and faster delivery. Some of the reasons why this industry needs QA testing include:

• With QA testing, the travel and logistics industry can save itself from situations of communication failure that can lead to fatalities, delayed deliveries, inappropriate supplies, and loss of business, client, reputation, and money.

• QA testing also improves the operational efficiency of the logistics industry

• Security vulnerabilities can be identified and removed from the logistics and related software by leveraging security testing.

• The logistics sector heavily depends on technology and is adopting cloud apps rapidly. QA testing ensures proper functioning, security, and data migration from physical storage to cloud apps.

Best QA practices for software testing in 2022

QA best Practices

Ensure continuous monitoring:

Ensures continuous monitoring of the SDLC process to ensure that the agreed standards and procedures are followed while the software is built and tested.

Include risk management:

For an effective QA process, testers must include risk management and other related processes to identify, assess, prioritize, monitor, and control the risk.

Check compliance with industry standards:

QA testers must check that a product meets all the necessary compliance and industry standards by leveraging compliance testing.

Prioritize bugs based on risk and usage:

It is best to prioritize the bugs before fixing them based on the risk and usage of that particular area of an app.

Ensure testing throughout the SDLC:

Testers need to conduct QA testing throughout the SDLC to remove bugs as early as possible.

Automate regression suite:

Testers must automate the regression suite to ensure automated regression tests whenever changes in the software are introduced. The automated regression suite ensures there are no bugs in the software even after frequent code changes.

Ensure accurate reports documentation:

It is best to document the software testing results in a report as it acts as excellent training material and helps stakeholders make informed decisions.

Major types of QA testing for businesses to leverage

QA testing types

Functional testing

• Unit testing

• Integration testing

• Regression testing

• Test automation

• User acceptance testing

Non-functional testing

• Security testing

• Performance and load testing

• Usability testing

• Accessibility testing

Next-gen & Specialized testing

• RPA testing

• AI-based testing

• Digital testing

• IoT testing

• Blockchain testing

• API testing

• Cloud testing

• Data migration testing

Top 5 QA Trends to watch in 2022

QA trends 2022

QAOps to leap in 2022:

Today’s digital businesses are rapidly adopting DevOps methodology to deliver software faster. However, faster delivery alone is not enough to deliver a great CX, and it is essential to ensure quality along with faster delivery. This is where QA in DevOps or QAOps plays its role, and it is expected to take a leap in 2022.

RPA to lead charts in 2022:

Robotic Process Automation (RPA) is an extension of automation, and it can be applied to automate almost anything in a structured form. In the upcoming years, the usage of RPA in software testing is expected to rise more as it will let testers automate large and complex data through an easy-to-use interface. Testers will be able to give commands to already taught robots to perform several tasks easily and can significantly save a lot of time and effort.

According to Globenewswire, the Global Robotic Process (RPA) Automation Market size is expected to reach $7.2 billion by 2025, rising at a CAGR of 32.6% during the forecast period of 2019-2025.

Rise in the usage of AI and ML in software testing:

As businesses have moved towards digital transformation, it has become essential to embed advanced technologies like AI and ML into software testing. AI and ML in software testing can help businesses understand customer behavior, predict market demand and deliver software faster with advanced testing techniques. Due to this reason, the use of AI and ML in software testing is expected to rise more in 2022.

According to Gartner, Global Artificial Intelligence (AI) software revenue is forecasted to reach $62.5 billion in 2022, increasing 21.3 percent from 2021.

Low code/no-code automation to gain prominence:

The low-code/no-code automation platforms are software programs that require little to no coding knowledge. It offers pre-designed workflow templates and a user-friendly drag-and-drop interface for customizing workflows that people without back-end computer programming knowledge can use easily. Since it provides various benefits to businesses, like faster time to market, scalability, self-service capability, etc., their usage is expected to grow more in 2022.

According to NASSCOM, the global low-code development industry was valued at $13.8 billion in 2021 and is expected to grow at a CAGR of 28.1% during the forecast period 2021-2025

Cyber Security Testing to gain more attention:

Due to the rapidly rising cyber-attacks, cybersecurity has become an essential need for all industries and has also become a boardroom discussion for CXOs and CIOs. Today, businesses have realized the importance of security testing of their applications, networks, and systems to ensure secure transactions and complete protection of their customer data. Thus, cyber security testing has gained a lot of importance, and its prominence is expected to rise more in the coming years.

According to Mordor Intelligence, the Global Cybersecurity Market was valued at USD 132.94 billion in 2021, and it is expected to register a CAGR of 14.5% from 2022 to 2027.

Leading QA testing tools in 2022

QA testing tools

UiPath Test Suite

It is an open-source RPA testing tool that can automate any desktop or web app. This RPA tool offers a complete suite for functional testing under one roof. The UiPath Test Suite contains StudioPro, Orchestrator, Test Management Hub, Test Manager, and Robots. UiPath can be hosted in virtual terminals or cloud environments and works well with .Net, Java, Flash, PDF, Legacy, SAP, etc.

Tricentis TOSCA:

It is an AI-driven, next-gen test automation testing tool that allows Agile and DevOps teams to achieve test automation goals rapidly. This tool enables teams to go beyond continuous testing with AI. Tricentis allows automating end-to-end testing of software applications. This tool combines multiple aspects of software testing (test case design, test automation, test data design and generation, and analytics) to test GUIs and APIs from a business perspective.

Selenium:

It is an open-source web automation tool and supports all OS like Windows, MAC, Linux, etc., and web browsers like Chrome, Firefox, Internet Explorer, etc. It supports programming languages such as Java, PHP, C#, Python, Ruby, Perl, etc. It comes with a record and playback feature that helps test web applications. Testers can run various scripts in parallel using Selenium, making the test automation process faster.

Katalon Studio:

It is a codeless automation tool used to test API, mobile, web, and desktop applications. This testing tool supports multiple platforms like Windows, macOS, and Linux, and it also supports both SOAP and RESTful for API and services testing. This tool has some great features like recording actions, creating test cases, generating test scripts, executing tests, reporting results, and easily integrating with many other tools throughout the SDLC.

Botium:

It is an open-source test automation tool provided by Selenium and is used for testing chatbot applications. It supports chatbot makers in training and quality assurance: Chatbot makers define what the chatbot is supposed to do.

Conclusion

Today’s businesses need high-quality products to deliver a greater CX and to beat the competition. Quality assurance is an effective way to ensure the quality of products and services, and it can save cost, time, and effort by preventing defects in the software as QA teams identify them. Businesses should leverage software quality assurance testing from a next-gen specialist QA and software testing services provider for superior quality products and deliver a great CX.

As a Leading QA testing services provider, how can TestingXperts help businesses?

Qa testing services provider

TestingXperts (Tx) is one of the 5 largest pure-play software testing services provider globally. Tx has been chosen as a trusted QA partner by Fortune clients and ensures superior testing outcomes for its global clientele. We have rich expertise in enabling end-to-end testing services for global clients across various industry domains like healthcare, telecom, BFSI, retail & eCommerce, etc.

Our wide range of QA testing services includes:

Tx qa testing services

Test Advisory: TestingXperts’ Test Advisory Services provide you with specialist advice to help you achieve overall product quality, reduced release cycle time, faster time-to-market, and significant reductions in QA costs. Our Test advisory services will help you move to the next maturity level in QA.

DevOps Consulting Services: Our DevOps experts will analyze your business needs and help you achieve a strategic DevOps adoption roadmap. Our wide range of DevOps services like DevOps consulting, DevOps CI/CD implementation, Enterprise DevOps Transformation, IAC consulting and Implementation, and Test Automation in DevOps will help you achieve faster and quality releases.

Test Automation: We have in-house test automation experts with rich expertise in industry-leading test automation tools. We can help you reduce regression time and cost with our end-to-end test automation services with our in-house test automation accelerator Tx-Automate.

Functional Testing: Tx has years of experience providing functional testing services for clients across domains. Our wide range of functional testing services includes automation, manual, regression, and mobile application testing. We have in-house mobile test labs with numerous mobile devices.

Non-Functional Testing: Tx provides a wide range of non-functional testing services such as performance and load testing, security testing, usability testing, and accessibility testing. We also have an in-house performance testing accelerator, ‘Tx-PEARS,’ which helps with all non-functional testing requirements, including continuous monitoring of your infrastructure in production as well as in lower environments.

Next-gen Testing: Our wide range of next-gen testing services include AI testing, RPA testing using UiPath Test Suite, Digital testing, IoT testing, etc.

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What Makes Quality Assurance Essential for Banking Systems? https://www.testingxperts.com/blog/quality-assurance-banking-system?utm_source=rss&utm_medium=rss&utm_campaign=what-makes-quality-assurance-essential-for-banking-systems Wed, 02 Dec 2020 14:35:53 +0000 https://www.testingxperts.com/?p=17559 What Makes Quality Assurance Essential for Banking Systems

Content 1. An overview of the current banking industry 2. What are today’s customers looking for in banking apps? 3. Latest statistics depicting banking apps usage dominance during the pandemic 4. Why should banking systems leverage Quality Assurance (QA) testing? 5. 10 Reasons why QA testing should be leveraged by banking systems 6. Conclusion An … Continue reading "What Makes Quality Assurance Essential for Banking Systems?"

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What Makes Quality Assurance Essential for Banking Systems

Content 1. An overview of the current banking industry 2. What are today’s customers looking for in banking apps? 3. Latest statistics depicting banking apps usage dominance during the pandemic 4. Why should banking systems leverage Quality Assurance (QA) testing? 5. 10 Reasons why QA testing should be leveraged by banking systems 6. Conclusion

An overview of the current banking industry

There has been a lot of buzz regarding digitization and the use of new-age technology in the banking sector in recent years. Undoubtedly, the current pandemic has led to the increased usage of banking mobile apps and web apps. According to Sensor Tower, there have been nearly 1.24 billion downloads of finance apps in Q2 2020, 840 million of which were made through Google Play, compared to 395 million through the iOS App Store. This statistics depicts the increased interest of customer towards banking applications.

It is predicted that to achieve more digitization in banking systems, the use of advanced technologies such as artificial intelligence, machine learning, cloud services, and blockchain is expected to rise. The customer experience (CX) and customer data security continue to remain the primary focus for the financial sector for which banking systems are looking for ways to improve their applications, simplify customer journey, and provide them with a seamless omnichannel experience. Hence, we are sharing some of the important features which today’s banking customers are looking for in digital banking apps.

What are today’s customers looking for in banking apps?

banking app testing

● Customers prefer banking applications to be instantly loaded, easy to operate and smooth transactions processing to deliver them a simplified and great user experience

● Experts believe that banking through mobile devices is much safer in comparison to open websites. Thus, today customers are looking for more secure and reliable banking applications that deliver a seamless transaction experience

● Due to the current pandemic, irrespective of the person’s age, everyone continues to focus on online banking having easy interface and quick access to various transactions features

● Customers also prefer apps to load faster and balance loads of users and remain flawless with no downtime while in use

● Customers want their banking apps to notify them of their balances and other important notifications to ease their banking process and get informed messages

● Mobile app ATM Connectivity to enable access to ATM via scanning is one upcoming trend that people are looking forward to

● Banking application features such as voice payments and image recognition are some more features needed by banking app users

Latest statistics depicting banking apps usage dominance during the pandemic

banking trends

● According to Globenewswire, the global mobile banking market was valued at $715.3 million in 2018 and is expected to reach $1,824.7 million by 2026, registering a CAGR of 12.2% from 2019-2026

● According to Statista, 90% of users in the U.S. use mobile banking apps to check their balances, 79% do it to view recent transactions, 59% to pay bills, and 57% to make transfers. These statistics depict that a large set of the population uses mobile banking services and thus, the great UI of the mobile application is the need of the hour

● According to Statista, the average weekly usage of fintech apps in Japan went up by 55 percent, in South Korea it went up by 35%, and in the United States by 20% between December 29, 2019, to March 1, 2020, which coincides with the beginning of the COVID-19 pandemic

● According to the World Retail Banking Report 2020 (WRBR) published by Capgemini and Efma, the report states that over half (57%) of the consumers now prefer internet banking, up from 49% pre-COVID-19, and 55% prefer banking mobile apps, compared with 47% previously, the stakes have risen further as the COVID-19 context continues to move consumers towards digital banking

With the sudden spurt in the usage of digital banking apps, it becomes important for banking systems to ensure their mobile and web apps are digitalized and deliver a great user experience by leveraging Quality Assurance (QA) best practices.

Why should banking systems leverage Quality Assurance (QA) testing?

Why should banking systems leverage Quality Assurance (QA) testing

As technology is evolving, financial institutions are rapidly adopting digital technology and are moving towards digitization. The banking industry now heavily depends on technology and various types of banking applications, which need to perform seamlessly to provide a great experience to the customer.

Since banks deal with crucial customer data and heavy transactions 24/7, it becomes essentially important for banking systems to have the right QA strategy in place. QA testing helps to improve the quality of these banking products before releasing them to the market to ensure the product is defect-free, enabling seamless transactions and deliver a great customer experience. Hence, it is essential for banking systems to leverage QA testing to get high-quality and flawless mobile apps.

10 Reasons why QA testing should be leveraged by banking systems

Reasons - Quality Assurance Essential for Banking Systems

1. Numerous underlying app layers require QA testing:

Numerous underlying app layers require API testing

Banking applications usually have a multi-tier architecture or N-tier architecture. The most common 3 tier architecture has three layers namely presentation, application, and database layers. Since the API layers contain the logic of an application and directly touches both the data layer and presentation layers, it requires end-to-end QA testing.

With the advent of Open APIs, new business opportunities are delivered at the core of banking services. Thus, to enable such services, the back-end and middleware systems must be prepared to support open APIs which involves complex integrations. Hence, it becomes mandatory to validate all these underlying layers through API testing with a robust quality assurance process involved.

2. Integration with third-party apps & payment gateway needs end-to-end validation:

Integration with third-party apps & payment gateway needs end-to-end validation

Banking systems require large scale integration with third-party apps such as eCommerce apps, gaming applications, food delivery applications, etc. To ensure that applications are well integrated with third-party applications and function properly, it is essential to conduct Integration and functional testing of banking systems.

Many times, we hear of cases where customer’s money gets stuck in the payment gateway and leads to transaction failure or pending status along with the deduction of money from their respective bank accounts. These type of glitches annoys the customer deeply. Hence, to ensure that your banking systems have stable payment gateway integration that provides a seamless transaction experience to customers, an effective QA testing is essential.

3. Server downtime/outages require testing:

Server downtime outages require testing

Many times, banks face server issues or downtime which affects the working of banks and customers as well. Server downtime or outage leads to delayed payments or failed transactions which in turn causes loss to banks and customers get annoyed as well. Therefore, banking servers and applications need to be quality tested and assured to avoid server outage and ensure high performing applications under all load conditions.

4. Data security from cyber-threats need security testing:

cyber security testing

Banks deals with crucial and confidential customer data and therefore the safety and privacy of data are of utmost importance. Banks ensure all possible efforts to save the data from cyber-attacks. But, as technology is evolving, hackers are using all possible means to hack customer data many-a-time.

Therefore, it is very essential to conduct vulnerability testing of banking systems to see there are no security loopholes in the system which can be exploited by cyber attackers.

5. Regulatory compliance necessitates QA testing:

Regulatory compliance necessitates QA testing

Financial institutions have to comply with certain rules, compliances, and regulations. Therefore, all banking systems need to be QA tested to validate that they are not missing on any open banking API terms and conditions.

6. Cloud-based banking solutions need proper testing:

Cloud-based banking solutions need proper testing

With the increasing surge of cloud technology, banks are moving their infrastructure to the cloud. Most of the banks have adopted a hybrid cloud model, where they have considered the private cloud for most critical processes and applications, and the public cloud for non-critical processes and applications.

Successful cloud implementation is still a challenge for many financial institutions. Hence, cloud app testing helps in ensuring the smooth functioning of cloud-based banking solutions by ensuring the successful implementation of cloud solutions. This cloud testing process also ensures that data is migrated successfully without any loss, while data migration takes place for the banking systems.

7. Application compatibility requires compatibility testing:

Application compatibility requires compatibility testing

A large population of customers accesses banking applications on different mobile devices, operating systems, and browsers. Therefore, it is essential for banking systems to ensure their banking apps are compatible with various devices, OS, etc. Therefore, mobile app compatibility testing should be leveraged.

8. Seamless app navigation requires usability testing:

Seamless app navigation requires usability testing

As users access the mobile or web apps, they must navigate to the exact page the user is looking for and should deliver easy and simple navigation through the app. Thus, to ensure the app allows easy and proper navigation and gives accurate output against the input given by the user,usability testing of banking applications and web apps is necessary.

9. Equal access of app to differently-abled people necessitates accessibility testing:

Equal access of app to differently-abled people necessitates accessi

Since banking services are availed by almost every section of society which includes a differently-abled population as well, hence it becomes a mandate to have such applications that follow all accessibility regulations and enables easy access to a differently-abled population to ensure inclusivity and to fulfill societal responsibility.

10. Effective AI implementation requires AI Testing:

Effective AI implementation requires AI Testing

The banking sector is constantly striving to adopt AI to enable advanced data analytics, reduce fraudulent practices, and save considerable cost and time. According to an April 2019 report from IHS Markit, the business value of AI in global banking will reach $300 billion by 2030. Thus, AI testing of the banking system is essential to help the banking sector enable effective AI implementation to ensure innovation and deliver exceptional customer experience.

Conclusion

Today, the banking industry is rapidly evolving and moving towards digitalization. Banking applications are an essential part of the banking industry and these applications need to deliver an unmatched experience to customers in terms of quality, performance, usability, reliability, security, etc.

Hence, banking systems should leverage quality assurance to ensure seamless banking apps are enabled for their customers to deliver a great customer experience. Therefore, banking systems require robust end-to-end digital testing of their systems by next-gen testing services provider to get high-quality banking applications to deliver a seamless user experience.

The post What Makes Quality Assurance Essential for Banking Systems? first appeared on TestingXperts.

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