automated mobile testing https://www.testingxperts.com Tue, 06 Sep 2022 08:00:51 +0000 en-US hourly 1 https://wordpress.org/?v=5.8.8 Why Should Telcos Leverage Software Testing? https://www.testingxperts.com/blog/telecom-app-testing?utm_source=rss&utm_medium=rss&utm_campaign=why-should-telcos-leverage-software-testing Thu, 18 Feb 2021 15:43:28 +0000 https://www.testingxperts.com/?p=18068 Telecom Sector Leverage Software Testing

This week, in our weekly blog series we have come up with an interesting blog on “Why should telecoms leverage software testing?”
With the evolution of technology, the telecom industry has brought a major shift in the way it operates and delivers services to customers. Today, the telecom industry is leveraging the latest technologies to enable seamless services to the customer and continues to achieve sustainable growth in the market. To ensure that the customers get high-quality telecom services, the telecom websites, telecom apps, and self-service telecom portals should be end-to-end tested to ensure high-quality apps.

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Telecom Sector Leverage Software Testing

Content 1.  An overview of the Telecom sector 2.  Increased demand for Telecom services during the pandemic 3.  Broad types of Telecom applications and their significance 4.  Why self-service in telecom is now a top priority? 5.  Some of the pain points of telecom application users 6.  Why should telecom companies leverage software testing? 7.  Conclusion

An overview of the Telecom sector

An overview of the Telecom sector

The telecom industry is one of the fastest-growing industries in the world. The telecom sector comprises companies that make communications possible on a global scale and some of its segments are wired & wireless telecom carriers, communication hardware manufacturers, satellite telecom resellers, etc. With the evolution of technology, the telecom industry has got a major shift in the way it operates and delivers services to its customers.

Today, the telecom industry is leveraging the latest technologies to enable seamless services to the customer and continues to achieve sustainable growth in the market.  According to the Grand View Research, “The global telecom services market size was valued at USD 1.74 trillion in 2019 and is expected to grow at a Compound Annual Growth Rate (CAGR) of 5.0% from 2020 to 2027.” An increasing number of mobile subscribers, soaring demand for high-speed data connectivity, and growing demand for value-added managed services are the potential factors fueling its growth.

Telecoms provide a huge range of voice and data services and the most common form of telecom service is phone service which can either be wired or wireless. Other services include the internet, television, and networking for businesses and homes that are widely being used across the globe. Though the unprecedented COVID-19 has brought in some negative impact for many industries, typically the telecom industry had some positive impact with increased service demand in leaps and bounds to keep up the fast-moving world connected.

Increased demand for Telecom services during the pandemic

Telecom app testing services

The COVID-19 pandemic signalled the importance of the telecommunication industry as it helped in keeping the world connected and informed during these unprecedented times. The telecom industry helped various industries, businesses, governments, societies, and people to continue their work. The telecoms helped to keep the communication uninterrupted even in situations of complete lockdown and especially the IT employees embracing the new normal of work from home. Moreover, telecoms were exempted from major COVID-19 related restrictions as it comes under essential services.

The telecom companies continued to face a short-term spike in data traffic and the increased use of broadband services due to the work from home, and specific quarantine orders imposed by various governments. There has been a sudden over-reliance on digital services and connectivity that has been faced by the telecom industry as people were majorly working from home and relied on the internet and communication channels like video conferencing tools for conducting meetings. Data density got scattered and intensified but increased as people continued to use various types of telecom apps to keep them connected during these times.

Broad types of Telecom applications and their significance

telecom domain testing

Various types of web and mobile applications continue to provide more power to the telecom sector by increasing their brand visibility by delivering a variety of features and options to end-users. Some of the features for enabling personalized customer experience (CX) include integrations of service galleries, playing videos, delivering grand music, prompting different shopping options, raising special discounts & offers, updating billing information, displaying payment options, enabling voice chats for customer support, etc. Now, let us now take a look at various types of these telecom apps and their significance in day-to-day lives:

Retailer app:

Retailer apps help telecom companies engage with their customer, understand the customer requirements, and helps to handle customer grievances. Retailer apps can be used for running deals and offers, push notifications, inform users about telecom plans & offers, display price lists, facilitate & display product reviews, etc.

Mobile wallet:

These mobile apps help telecoms & customers with the online top-ups, manage autopay options, facilitate utility bill payments, enable instant recharges, etc. Mobile wallets are an efficient solution for telecom companies and also for customers today as it helps them to receive, send and pay money on the go seamlessly.

CRM app:

These apps serve as a one-stop solution for both telecoms and customers to access information. CRM apps help telecom employees to resolve customer problems and manage tickets/queries. It also helps to manage sales, orders, and other workflows easily.

Sales support app:

Telecom sales support apps help the sales team access quick information regarding sales policies, offers, benefits, features, products, etc. With the help of sales support apps, telecom sales teams can quickly resolve customer issues.

Field service app for technicians:

These telecom apps help field staff or technicians to monitor and test network tower conditions. It also improves the efficiency and productivity of technicians. With the help of these apps, technicians can access information quickly by connecting to the command centre for the timely help.

Signal monitoring app:

These unique telecom apps help to monitor cell tower signals on the mobile apps categorized according to regions, cities, areas, etc. Since this app provides information about the strength and quality of signals in a particular region, telecoms can make informed decisions regarding acquisitions, service improvements in areas, etc.

Vendor app:

Vendor apps help to connect with vendors such as distributors, dealers, third-party service vendors, equipment dealers, etc. Vendor apps serve as a bridge between customers and telecom companies, and also with third-party providers/dealers.

Disaster management app:

Disaster management apps help to ensure business continuity in the long run for the telecom sector. These apps come with a directory feature that includes a list of all relevant emergency contacts so that customers can get in touch with them straight from the app by simply tapping on them. Another important feature of this app is listings of existing regulations in place for emergencies which help telecom employees to know whether they are complying with the rules and helps them to take the correct action.

Customer support app:

The customer support apps help telecoms to solve customer queries and handle grievances by extending support to customers. Today, customers prefer to solve their queries themselves instead of talking to a customer representative in the first place. Therefore customer support apps contain information in the form of queries or recently asked questions or FAQs.

Data collection app:

Data collection apps help telecom employees to log data directly via application instead of the traditional way where data was logged in the spreadsheet and later transferred to the central database.

But, with the world moving towards faster connectivity with mobile apps especially for telecoms, self-service has taken a higher priority.

Why self-service in telecom is now a top priority?

Chat bot testing in telecom app

Customer experience has always been a top priority for telecoms, still, many of the telecom service providers face difficulty in providing a satisfactory experience to their customers. Now, it has become important for telecoms to make sure that all the touchpoints from start to end are optimized in such a way that not only the existing customers but also the prospects should get engaged seamlessly. To ensure this, telecoms are enabling the self-service option for their users via self-service apps/portals.

Today, customers want their questions to be answered and problems to be resolved in one go. Most of the customers prefer faster response times. Therefore, self-service portals act as a faster way of providing support to the customers. The self-service app/tool should have original content, proper navigation, correct integration, fast loading speed, etc. to ensure faster responses to customers for which end-to-end software testing of apps should be leveraged.

Though the self-service has taken a front row in usage, still there are certain pain points of telecom app users listed below:

Some of the pain points of telecom application users

telecom testing services

Due to the work from home amid pandemic, telecoms continue to face huge load on their networks which constantly is resulting in server outages, network failures, etc.  that ultimately is annoying customers.

Incorrectly configured underlying layers of telecom mobile apps are showing software malfunctioning which continues to trouble customers.

Poor integration with third-party applications such as payment gateways causing transaction-related issues in many telecom apps.

Customers continue to face issues with an increase in cyber-attacks and frauds across networks thus causing concern to customers data.

Customers continue to face challenges with the content recommendations displayed as they search for required information on telecom applications.

In order to overcome all these above-stated challenges, telecoms should leverage software testing to ensure all applications work seamlessly by delivering great CX to users.

Why should telecom companies leverage software testing?

Telecoms should deal with the changing needs of customers for enabling a great customer experience. Today customers avail telecom services via various web and mobile apps to manage their services. To ensure that the customers get high-quality telecom services, the telecom websites, telecom apps, and self-service telecom portals should be end-to-end tested to ensure high-quality apps. Below mentioned are some of the software testing types that telecoms should leverage to ensure high-quality telecom apps:

Conformance testing:

Telecom sector - Conformance Testing

This form of testing helps to determine that the process, product, or service complies with the requirements of a specification, technical standard, contract, or regulation. It helps the telecoms in determining the electrical interface compatibility, conformance of the transport layers, conformance of protocols, etc.

IVR testing:

Telecom app testing - IVR testing

Interactive Voice Response Testing (IVR) is a software testing type that helps telecom service providers to check the functionality of customer call support systems.

Integration testing:

Integration testing - telecom testing types

Integration testing is necessary for the telecom service providers as it helps to determine whether all the software modules in the mobile apps are well connected and working fine for various scenarios.

Interoperability testing:

Telecom app Interoperability testing

Interoperability testing helps in verifying that the devices developed by multiple manufacturers are interacting with other software and equipment seamlessly

Performance testing:

Telecom app Performance testing

Performance testing helps to determine the performance of telecom apps and software to ensure that only high performing apps are released into the market.

Security testing:

telecom app Security testing

Security testing helps to find vulnerabilities and security issues in telecom apps. To prevent apps from rampant cyberattacks, telecoms should leverage security testing of their apps.

End-to-end digital testing:

End-to-end telecom app digital testing

It is important to leverage end-to-end digital testing which consists of usability testing, security testing, accessibility testing, performance testing, etc. to ensure the mobile app delivers a great customer experience.

Protocol testing:

protocol testing

In telecommunications, there are various types of protocols such as transmission control protocol, file transfer protocol, simple mail transfer protocol, hypertext transfer protocol, etc. These protocols contain a set of rules which must be followed properly when two connections communicate with each other and thus, these protocols need effective testing for their proper functioning.

Automation testing:

Automation testing - Telecom sector

Telcom apps are prone to frequent changes such as addition or removal of certain features, GUI changes, etc. Every time a change is made, telecoms apps need to be tested thoroughly. Automation testing technique helps telecoms to reduce regression cost, quicken up the testing process, make the product reliable, and allows testing on multiple platforms.

Cloud migration testing:

Telecom Cloud migration testing

Telecoms deals with important customer data and every second huge load of data are migrated to the cloud. Effective data and cloud migration testing is needed to ensure successful, safe, and secure migration of data over the cloud.

Conclusion

Telecom service providers are a major source of communication enablers across the globe. To give customers an unmatched experience, telecoms need to bring in new-age technologies and self-service portals to ensure seamless services to users. But today, telecoms are facing issues in delivering a great CX with their web and mobile apps and also with the self-service portals. Hence, telecom companies must leverage end-to-end software testing and digital testing services to ensure they deliver high quality, next-gen telecom apps that deliver an unmatched CX to the users.

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8 Best Mobile Testing Practices Enterprise CXOs Should Know https://www.testingxperts.com/blog/mobile-testing-practices?utm_source=rss&utm_medium=rss&utm_campaign=8-best-mobile-testing-practices-enterprise-cxos-should-know Tue, 14 Jul 2020 15:21:21 +0000 https://www.testingxperts.com/?p=16269 Mobile testing practices

In our blog series, this week we have come up with “8 Best Mobile Testing Practices Enterprise CXOs Should Know.”
Today, evidently, there has been a massive explosion of mobile devices running in billions across the globe. For all businesses, a larger extent of their business transactions is done using various mobile applications.
Basically, mobile application testing forms an integral part of the mobile app development and has to be taken up by mobile testing experts by following some of the best mobile testing practices. Read on

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Mobile testing practices

Content 1. What are the benefits of Mobile Testing? 2. Major mobile testing practices CXOs must adopt 2.1 Select right device to perform testing 2.2 Perform early testing and define test scope in detail 2.3 Test on real-devices 2.4 Perform nterface, functional and usability testing 2.5 Adopt performance & security testing for app success 2.6 Automate Mobile Testing Process 2.7 Check for battery consumption 2.8 Test the app for global access 3. Conclusion

Today evidently, there has been a massive explosion of mobile devices running in billions across the globe. For all businesses, a larger extent of their business transactions is done using various mobile applications. Mobile apps usage has taken the world of connectivity to a new range with prominence revolving around customer expectations and customer experience (CX) these apps are supposed to deliver.

This basic and primary need of enchanting customers with great CX has been forcing businesses to deep dive themselves and ensure they deliver effective CX for their mobile apps along with ensuring seamless business transactions.

mobile testing

Today’s customers expect a fast and flawless mobile app experience while they interact either with the business applications. To ensure and deliver great CX, organizations and businesses CXOs should adopt and leverage mobile testing to get flawless mobile apps. Basically, mobile application testing forms an integral part of the mobile app development and has to be taken up by mobile testing experts by following some of the best mobile testing practices.

By following effective and best mobile application testing, businesses can eliminate a huge number of potential issues and bugs that the mobile apps might face when it goes into the market. Specifically, there are many benefits businesses get by leveraging effective mobile testing practices.

What are the benefits of Mobile Testing?

<>Mobile Testing

– Mobile app testing helps primarily to improve the mobile app quality

– Apps will be scalable and accessible across multiple platforms

– As apps are tested for functionality, usability and consistency, apps released into market will be of high-quality and users prefer such apps

– Successful mobile testing ensures mobile apps function well even when numerous users login at the same time without affecting app performance

– As effective testing is taken up, businesses can be ensured of seamless app usability when users interact with them

– With effective mobile testing, flawless and high-performing mobile apps tend to get more users and ensures increased app downloads

– As end-to-end network compatibility testing is done, any interruptions will be overcome and the app performs seamlessly across networks

– Mobile accessibility testing ensures the mobile app is accessible to users of all types, even for differently abled people

Automated testing ensures efficient testing as it ensures speed, accuracy, repeatability and code reusability to deliver high-performing mobile apps

Businesses get numerous advantages by leveraging mobile application testing and primarily the CXOs should ensure their mobile app testers follow the below given best practices for mobile testing to leverage the above-mentioned business benefits.

Major mobile testing practices CXOs must adopt

Mobile Testing deliver great CX,CXOs

1. Select right device to perform testing:

mobile testing device

A proper device for mobile testing should be considered and selected based on various factors which includes consideration of the mobile app usage across tablets or smartphones, and enlisting the target audience usage of the popular mobile devices. This list should also consider what are the likely screen sizes and OS versions the mobile app needs to integrate for satisfying the target audience.

2. Perform early testing and define test scope in detail:

mobile test

It is essential that the mobile testing process should begin right from the beginning of the development process. A proper testing strategy should be taken up and ensured that it is followed.

Mobile testing should be taken up along with development side by side at every stage of the app development to help identify bugs and correct them at early stages such that costs are reduced. If the bugs are identified at the production stage, then lot of time and cost will be involved to rectify such errors and bugs.

3. Test on real-devices:

mobile testing on real devices

Though testing on emulators and simulators is helpful and useful for mobile testing, but it is equally important to test the app on real mobile devices. This sort of real mobile devices testing ensures the test results are delivered in real-time which becomes very effective for the mobile app success.

4. Perform Interface, Functional and Usability testing:

mobile app testing

Interface testing is essential to check validation of buttons, text inputs, screen validations, navigation validations, device orientation validations, etc. Functional testing is essential to test your app on the most popular devices used by the target audience and make sure all the specifications as mentioned in the requirements document are met.

It is essential to test for all functionalities across the app to identify any minute functionality errors to restrict them, before the app is actually moved to production.

Essentially, the usability testing on the mobile app should be taken up by first time app users to get a first-hand understanding about the app for which baby boomers and other older generation segment of people can be selected.

The mobile app thus developed should be user friendly, and should have intuitive user interface which delivers great user experience to users with simple navigation flows. This leads to the desired mobile app success as it deliver great usability.

5. Adopt performance & security testing for app success:

mobile website test

Today’s users prefer mobile apps that load instantaneously for which performance or load testing is critical to be taken up. Various sections of memory leaks, images size requirements, speed, reliability, scalability of the app under loads is all tested.

This sort of load testing ensures the app performs well even when many users access it or login and they will be able to perform all app activities seamlessly.

Security feature is an utmost necessity today with rampant cyber-attacks being experienced everywhere. The mobile apps should be tested for any sensitive data that is being sent or received which must be encoded.

Effective security testing should be taken up to ensure that the app is free from threats and vulnerabilities. Such Effective security testing effective security testing ensures safe and secure mobile app transactions.

6. Automate mobile testing process:

automated mobile testing

It is preferred to automate your mobile performance, security and functional testing to save time and costs. Automation with mobile testing tools ensures speed, accuracy and code reusability to quickly re-test various conditions. There are various mobile testing tools that can be leveraged to perform effective mobile automation.

7. Check for battery consumption:

mobile automation testing

It is a priority to maintain and ensure that the battery consumption should be lowest while using the mobile app. It is very important for testing teams to ensure that the app is designed in such a way that it keeps the processor busy for short time. Today, battery consumption is an important feature which people consider while buying smartphones and this aspect should be kept in mind while testing the mobile app.

8. Test the app for global access:

mobile usability test

The app should ensure adoption by global users and hence should be tested across geographies to ensure its success. The mobile app should support different languages and currencies to ensure global audience can use it and hence has to be tested thoroughly.

Typically, testing mobile apps is not an easy task, and the landscape of testing keeps on changing. However, the above defined best mobile testing principles continue to remain there and CXOs should ensure their team concentrate on these practices for business success with effective and high-performing mobile apps.

Therefore, a well-defined mobile test design and strategy is essential along with selecting proper devices for testing which the CXOs and testing team should follow to get best mobile testing results. Though, emulators and simulators can be used for testing however to test on real devices is essential for effective mobile testing. Mobile testing has to be continuous and make sure you do performance and load testing in production to get seamless app performance.

It is also essential to automate mobile app testing and use a combination of mobile automation testing tools to achieve effective test results. Thus, the proper combination of the right principles and right set of mobile test automation tools will ensure your mobile apps are a true success and will delight your end users.

Conclusion

The number of mobile devices has exploded in the recent years and for businesses across domains, and these mobile apps have been the major mode of conducting their business. It is essential that these mobile apps should perform flawlessly and seamlessly to ensure end users enjoy and cherish using them.

Only those mobile apps that perform well are accepted by end users for which effective end-to-end mobile app testing is essential. There are many benefits businesses get by leveraging mobile application testing. But, while performing mobile testing, there are certain best practices CXOs should ensure their team follow to ensure their businesses get the best tested mobile apps.

Leverage next-gen mobile testing services provider to ensure you get the best and high-performing mobile apps to get your business have an edge over competitors

 

Related Queries on Mobile Testing

Q1. Why to consider mobile testing?

Ans. By following effective and best mobile application testing, businesses can eliminate a huge number of potential issues and bugs that the mobile apps might face when it goes into the market.

Q2. What are the types of mobile testing?

Ans. There are various types of mobile testing, some of them are Functional testing, Performance testing, Usability testing. Read more here.

Q3. What are the popular tools for mobile testing?

Ans. Various mobile testing tools are used to ensure the apps work effectively across different browsers. Click here to read more.

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Automation to Assist Mobile Testing – Best Practices You Can’t Afford to Miss! https://www.testingxperts.com/blog/Automation-To-Assist-Mobile-Testing?utm_source=rss&utm_medium=rss&utm_campaign=automation-to-assist-mobile-testing Mon, 10 Sep 2018 13:43:59 +0000 https://www.testingxperts.com/?p=9999 mobile automation testing

5 Min Read –  Strong digital presence and real-time engagement with customers is the need for many companies across all industries. According to a report by Statista, as of 2018, global mobile population is accounted for 3.7 billion unique mobile internet users. Contents 1. Mobile Test Automation 2. Best Practices in Mobile Test Automation 2.1 … Continue reading "Automation to Assist Mobile Testing – Best Practices You Can’t Afford to Miss!"

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mobile automation testing

5 Min Read – 

Strong digital presence and real-time engagement with customers is the need for many companies across all industries. According to a report by Statista, as of 2018, global mobile population is accounted for 3.7 billion unique mobile internet users.

Contents 1. Mobile Test Automation 2. Best Practices in Mobile Test Automation 2.1 Matured Automation Strategy 2.2 New Device Models and New Releases Testing 2.3 Increasing Test Coverage Over Time with Automation 2.4 Keeping Up with an “Aggressively Tight” Release Schedules 2.5 Leveraging IP-Led Tools & Continuous Testing Innovation

It means, mobile applications are one of the fastest and reliable ways for these companies to rely on, to have a strong digital presence and interact with the end-users effortlessly. Mobile applications are getting highly interactive and innovative, and require frequent updates to keep users engaged.

Being able to ensure quality of mobile application updates for the end users keeps enterprises’ digital façade robust and trustworthy. To achieve this, Continuous Testing and Continuous Deployment are essential.

 

Mobile Test Automation

 

Mobile Test Automation, being critical in the Continuous Development and Testing cycle, helps elevate the digital agility of the enterprises. However, it also comes with quite a significant number of challenges. Luckily, strategizing Mobile Automation Testing not just ensures a flawless mobile experience and secure sensitive mobile data, but also helps bring down the manual testing efforts and speed up the testing cycles.

mobile test automation

 

Best Practices in Mobile Test Automation

 

Matured Automation Strategy

 

To automate every type of Mobile Functional Test Case is undeniably not possible, not required too. What to automate depends on the test automation tool selection, the type of mobile application, the criticality of use cases and of course, automation feasibility. Having a matured-tools strategy plus a clear understanding of ROI on the tools selected makes an enterprise automation journey hassle-free. TestingXperts’ accelerators and ready-to-deploy test automation framework help you achieve a matured test automation solution along with an accelerated set up.

New Device Models and New Releases Testing

 

With the launch of newer devices of varying configurations and operating systems (iOS, Android, Windows) upgrades, most organizations face challenges with optimization of testing effort. With test automation, continuous innovation and customized automation strategy, organizations can test their releases across as many devices, operating systems, platforms and combinations as possible.

Increasing Test Coverage Over Time with Automation

 

The need for enhanced test coverage is something that an organization can’t afford to overlook. Ensure to select testing solution and platform that gives highest test coverage, so that every issue in an app is addressed.

In this, also consider test for emerging technologies such as Artificial Intelligence (AI), Chatbots, Virtual Reality (VR), Internet of Things (IoT), Big Data Testing, and more integrated into your mobile application.

Improve test coverage with QA & software testing services

Keeping Up with an “Aggressively Tight” Release Schedules

 

Since mobile application goes through constant updates for a better user experience, release cycles get shorter and tougher. The solution is to automate testing as much as possible to adapt to some of the common requirements, such as constant feature updates to improve User Experience (UX), shorten testing cycles, continuous delivery and deployment, and to write a stable code and integrate into the given framework.

Leveraging IP-Led Tools & Continuous Testing Innovation

 

To ensure almost zero defects and to ensure highest test coverage and mobile app’ quality, organizations need to create customized solutions and innovate continuously to keep pace with the market trends. The teams need to imagine and identify newer ways to test faster and more effectively and leverage the latest software testing solutions.

Are you looking for a QA team with strong expertise in testing various mobile applications, be it web, native or hybrid?

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What would you miss in a Crowdsourced Testing Engagement https://www.testingxperts.com/blog/What-would-you-miss-in-a-Crowdsourced-Testing-Engagement?utm_source=rss&utm_medium=rss&utm_campaign=what-would-you-miss-in-a-crowdsourced-testing-engagement Mon, 03 Sep 2018 15:14:18 +0000 https://www.testingxperts.com/?p=9984 Crowdsourced Testing Services For Mobile & Web Apps

Today’s end users expect only the best from the moment they download an application. Unsurprisingly, these increased expectations are placing a great deal of extra stress on the in-house QA and testing teams. QA teams face challenges of finding bugs (and getting fixes done) on tighter deadlines, across different devices and OSs. Another challenge is … Continue reading "What would you miss in a Crowdsourced Testing Engagement"

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Crowdsourced Testing Services For Mobile & Web Apps

Today’s end users expect only the best from the moment they download an application. Unsurprisingly, these increased expectations are placing a great deal of extra stress on the in-house QA and testing teams. QA teams face challenges of finding bugs (and getting fixes done) on tighter deadlines, across different devices and OSs. Another challenge is the diversity of user base and levels of their ‘tech-savviness’ which makes it difficult to find the right user experience for this varied user base.

Contents 1. What, exactly, is Crowdsourced Testing? 2. Challenges involved with Crowdsourced Testing 3. How Can TestingXperts Help? 4. Conclusion

Testing an application’s compatibility with various devices, browsers, and OSs is next to impossible because of the non-availability of an array of devices, and the high cost of setting up a lab and deploying costly human resources.

For these reasons, industry is seeing a shift towards crowdsourced testing.

 

What, exactly, is Crowdsourced Testing?

 

Crowdsourced Testing is a form of testing conducted by members of the global community on their respective devices, resulting in wide testing coverage across devices/operating systems. Industries with users from different ages, professions, communities, and geographic locations are considering this solution to receive faster feedback from real users. It helps companies get feedback from real end users of the application and improve user experience of the application along with finding the functional issues.

However, hiring crowd testers from across the globe is not a foolproof solution as there are challenges involved.

 

Challenges involved with Crowdsourced Testing

 

Top Crowdsourced Testing Services Challenges

Here is a list of challenges involved with crowdsourced testing, which can help organizations in making a wise decision.

Security and Confidentiality Issues:

Having the testing performed by a large group who might not have loyalty to that brand can impose huge risks on an organization. Application details exposing to strangers can also cause security damage to the brand.

Management Issues:

It’s challenging to manage testers across the globe and working with them in different time zones.

Communication issues:

There can be communication issues that may arise when an urgent response is needed from the resources working online.

Test coverage Issues:

As the payment depends on the number of bugs found, it’s difficult to guarantee that important bugs are not ignored. It, therefore, requires more managerial oversight to ensure thorough bug identification.

Motivation Issues:

Motivating testers to continue testing without getting distracted is a huge task as they are not in front of you and they can’t be accountable.

Quality Issues:

The major issue that arises is ensuring the quality of testing or the quality of defects raised.

Is There a Way Out?

Enterprises that are time-pressed and want complete coverage for their testing initiatives before they launch a product MUST consider outsourcing their testing services to a specialist QA and software testing company.

A specialist software testing vendor will have experience and will also have in-house testing teams to perform all types of testing for organizations. Also, the specialist testing vendors can find resources to perform extra tasks on need basis besides their in-house teams. This provides an extensive and in-depth testing process.

 

How Can TestingXperts Help?

Confidentiality of Project

We take pride in the high standards we provide in maintaining confidentiality of the client’s IP and data. We follow complete access control and also sign NDA with clients before taking over projects.

Professional Expertise

We have developed expertise over several years working with leading companies all over the world. All our resources are career testers with specific expertise on domains, industry tools and certifications as required.

Significantly Improved Product Quality

We have structured test processes with standard artifacts like test templates, checklists, tools, etc. to ensure better product quality ensuring no production defects.

Process Oriented Approach (Agile or Waterfall)

We follow a proven process-oriented approach for every engagement and will execute the projects in a standard waterfall or agile methodology as per project needs.

Communication Within Team

A collaborative approach to work with clients leading to a better understanding of the client’s business and provides greater value in application testing.

Best Outsourced QA Testing Providers

Conclusion

In today’s competitive world, demand for better application quality is rising as organizations deal with pressure to focus on customer satisfaction and to deliver good quality products promptly. Crowdsourced testing might appear to be an easy and cost-effective approach that involves testers working from different geographies to cover all testing areas. However, to create a foolproof process, companies must choose specialist software testing and QA vendors for their testing initiatives.

A specialist company with an identity and reputation in the market would be a better decision for organizations to sign up for their testing demands. Crowdsourced testing maybe an ideal option for carrying out user-experience related testing. Connect with us to learn more about our QA and software testing services.

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How Crucial is DevOps for Digital Assurance and Testing https://www.testingxperts.com/blog/how-crucial-is-devops-for-digital-assurance-testing?utm_source=rss&utm_medium=rss&utm_campaign=how-crucial-is-devops-for-digital-assurance-and-testing Mon, 30 Apr 2018 10:12:10 +0000 https://www.testingxperts.com/?p=9511 How Crucial is DevOps for Digital Assurance and Testing

In this digital age, enterprises are automating IT infrastructure and introducing DevOps methodologies to fast-track the pace of innovation. DevOps has become synonymous with release acceleration in the software development process. As a result, it is being embraced to accomplish the continuous demand from the businesses to deliver innovative and enhanced IT solutions to end-users … Continue reading "How Crucial is DevOps for Digital Assurance and Testing"

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How Crucial is DevOps for Digital Assurance and Testing

In this digital age, enterprises are automating IT infrastructure and introducing DevOps methodologies to fast-track the pace of innovation. DevOps has become synonymous with release acceleration in the software development process. As a result, it is being embraced to accomplish the continuous demand from the businesses to deliver innovative and enhanced IT solutions to end-users at an ever-increasing speed.

Contents 1. Devops and Digital Assurance 2. Ways why DevOps is a MUST for Digital Assurance and Testing 3. Conclusion

DevOps is not only eliminating the limitations between the traditional silos of Business, IT Development, quality assurance and Operations but is also outspreading the agile and lean-principles from software development to the software deployment phase.

 

Devops and Digital Assurance

 

As organizations adapt digital in full force, QA and testing play a crucial role. Providing flawless customer experience and system performances has now turned out to be a mandate. Digital assurance is no more restricted to testing applications across Social, Mobile, Analytics, and Cloud; customer experience assurance is equally important. Omni-channel experience and continuous performance are crucial, and Digital Assurance helps to ensure these for the consumers. Now, the main question that arises is  that how crucial is DevOps for Digital Assurance and Testing?

 

Ways why DevOps is a MUST for Digital Assurance and Testing

 

Increased collaboration

Improved collaboration is one of the key benefits that DevOps brings in order to break down the wall between developers, testers, and operations. With DevOps, every department takes full responsibility for the overall success of the product.

Enhanced automation

Companies considering to implement DevOps depend profoundly on automation, which not just helps with the time to market but also releases employees to focus on more value-added jobs. Having clearly defined workflows is a big part of DevOps, which is further reinforced by automation.

Shorter time to market and cycle times

Due to the more automation and better collaboration, DevOps drives an organization in getting the product or service to market faster. This results in typically shorter cycle time with better quality, and better alignment with the business goals of the company.

Quicker feedback

One of the biggest benefits of the continuous deployment cycle enabled by DevOps is quicker feedback. Quick feedback not only helps businesses deal better with ambiguity but also develop more transparency into what works and what doesn’t.

devops best practices

Conclusion

Digital assurance is vital as it makes more than a significant difference in business performance. By adopting DevOps, organizations can dramatically improve the value delivered by its business and can further streamline Digital Assurance and Testing.

As DevOps reduces cycle time without negotiating on quality, businesses must continue to delight customers by rapidly rolling out new features to production. TestingXperts’ thorough understanding and proper implementation approach for DevOps methodology can help organizations in their digital initiatives. Connect with us to successfully implement digital transformation.

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