COVID-19 pandemic is widely affecting the businesses across the globe. The only way for faster resilience is to follow certain measures as mentioned in the below infographic for sustaining a successful eCommerce Business.

Steps To Sustain your E-commerce Business During COVID-19 Pandemic

The post How to Sustain your E-commerce Business During COVID-19 Pandemic? first appeared on TestingXperts.

Content 1. Surge in eCommerce Industry 2. Need for Retailers to Invest in eCommerce Business and Platforms 3. Surge in eCommerce Business during this Pandemic 4. How to Build your E-commerce Business During COVID-19 Pandemic? 5. Conclusion

Surge in eCommerce Industry

Undoubtedly, COVID-19 has been hurting mankind in all ways mentioned above, and even the in-store traffic has come to a halt as people rarely visit stores to buy their products due to the prevailing situation.

It is interesting to note that although the in-stores have been widely affected, there has been surges in the online shopping using all preferred mediums of eCommerce channels using digital transformation, as people are forced to stay at home and place their orders as they experience anxiety over the virus spread.

According to Adobe Analytics, data which monitors the eCommerce transactions of 80 of the top 100 U.S. retailers, it states that there is a mounting concern over the COVID-19 outbreak’s impact in the United States on the online shopping behavior.

Another research by RetailDive suggests that it is a boon to eCommerce business, which allows consumers to find what they require without physically visiting to a store. While COVID-19 is hurting in-store traffic for some retailers, others have seen surges in online shopping, as anxiety over the pandemic increases.

Need for Retailers to Invest in eCommerce Business and Platforms

This pandemic outbreak has led to the inevitability of people accessing digital mediums to perform their shopping using various online eCommerce websites. It is a truth that to everyone’s dismay, the supply chains are disrupted and majorly with the production lines halted, there is a necessity for retailers to invest in eCommerce business to further sustain post this COVID-19 situation.

Basically, an eCommerce platform helps their retailers to minimize the impact of any future disruptions and essentially upholds their sales numbers even in the absence of foot traffic to their physical stores.

Moreover, eCommerce business is said to deliver many benefits for micro, small and medium retailers by providing them access to wider markets, and ensuring greater geographic access to their products. These eCommerce sites also help in making them successfully compete with larger players in the segment.

Thus, the eCommerce business during this pandemic has been facing more demand for essential products such as healthcare products, medicines, hand sanitizers, face masks and other medical products.

Now. Let us look at some of the top reasons for the surge in eCommerce business during the pandemic.

Surge in eCommerce Business during this Pandemic

Today, with people living in isolation and uncertainty around, there has been changes in their shopping behavior. As stated by Business Insider, peoples shopping behavior has been changed from bulk-buying to online shopping, people are changing what they’re buying, when, and how.

Surge in online medical item purchases:

It has been observed that with the pandemic, there has been an evident spurt in the purchase of medicines post the COVID-19 outbreak. With the virus fears spreading more, people are generally opting to order and buy more medicines.

Adobe’s analysis of eCommerce transactions found that purchases for cold, cough & flu products have increased 198%, while online purchases for pain relievers increased 152%. eCommerce purchases of the virus protection category of products such as hand sanitizers, gloves, masks and antibacterial sprays have surged by 817%, according to Adobe’s analysis.

Rush for purchase of groceries online increased:

There has been an increased sale of groceries as people are essentially locked down and wish to support themselves from this unprecedented situation by ordering online through eCommerce sites.

Easy access to essential products:

Today, due to the coronavirus contagious disease, people prefer safe purchase and eventually prefer safe shopping experience. They continue to order and purchase essential products through performing online digital transactions to keep themselves safe from any possible virus exposure.

All the above factors state the increasing importance of eCommerce business. Hence, retailers should take all possible steps to ensure great shopping experience to their customers.

How to Build your E-commerce Business During COVID-19 Pandemic?

With the growing uneasiness around the world with the spread of the coronavirus, it is keeping people away from moving around at public places and there is thinning attendance across all the physical stores. They prefer to choose eCommerce platforms for their essentials due to the unforeseen eventuality caused due to the pandemic.

Hence, eCommerce businesses should take advantage of the situation and ensure their eCommerce platforms, eCommerce websites and eCommerce mobile apps are flawless, secure, and are delivering great user experience with great performance.

1. Ensure to deliver seamless eCommerce platform/web/mobile apps performance:

While users add the products to their cart as they browse for the products of their choice, it is important that the eCommerce websites and eCommerce apps should deliver great user experience. eCommerce apps should be flawless and perform seamlessly even while handling loads of users.

In order to achieve seamless mobile app performance, businesses should avail effective performance and load testing by next-gen performance testing experts. This is more important especially with the present COVID-19 situation, as more users continue to login and place their orders through eCommerce sites.

2. Ensure seamless digital transactions along with Security:

Online customers tend to abandon eCommerce apps and eCommerce websites when they encounter delays at the processing time. It is essential for retail businesses to ensure and deliver seamless digital transactions during order processing.

In addition, along with the seamless payment and order processing, users should be ensured of safe and secure transactions at every level. With the connected devices and connected world in place, there are more cyber-attacks that have become common across eCommerce channels.

Hence, this can be overcome by leveraging effective security testing by next-gen security testing experts. These security testing experts perform end-to-end security testing to deliver eCommerce websites and apps that are safe and secure for performing digital transactions. They even safeguard eCommerce portals from any possible threats and vulnerabilities in these unprecedented times.

3. Adopt AI and ML Models in apps to improve CX:

Businesses can use Artificial intelligence and machine learning algorithms to really entice their users with great features that delight customers by delivering great user experience (UX). It is essential to deliver an effective AI-enabled eCommerce based model that delivers all latest features the millennials look for today.

4. Use of Latest AR & VR Technology to Ease Customer Preferences:

eCommerce businesses should look out to adopt augmented and virtual reality to try on each product. During the on-going crisis, this might work out better especially for some of the shopping categories like shoes, bags, etc.

5. Establish ways to reassure customers better informed:

During this crisis period, communicate properly with your customers to ensure about their order placement status and answer all their queries quickly. Also inform the people the latest updated news through maintaining a blog or a separate portal that holds handy for the customers.

Conclusion

In these testing times with COVID-19 pandemic, isolating people with social distancing and lockout in many countries, users continue to look out for options to ease their shopping behavior. Undoubtedly, during lockdown and further, people will look for eCommerce options to purchase medicines, groceries and other essential products.

This is a crucial time when retailers need to brace up and build their eCommerce business by enabling effective and seamless secure digital transactions to attract more users. It is essential for businesses to look out for performance and security testing of their eCommerce mobile apps and eCommerce websites to ensure safe and secure transactions along with delivering great customer experience to digital customers.

The post What is the Effect of Current Pandemic on Retail eCommerce? first appeared on TestingXperts.

Never has the world ever thought of such a massive disaster due to the merciless virus, COVID-19, that is affecting millions of humans across the globe. This is truly an unprecedented situation in the history of mankind that has spread rapidly from one part of the world to another rampantly.

Content 1. Surge in Need for Medical devices during Covid-19 Pandemic 2. Types of software testing in medical devices 3. Leverage TestingXperts Services for Medical Devices Software Testing Amidst Pandemic 4. Conclusion

This current pandemic 2020 has spread to more than 210 countries across the world causing a mere lockdown of people’s occupations, activities, and livelihood, with underlying essentiality for maintaining social distancing and enlightening the need for more health awareness.

Further, with the ever-increasing incidence of Coronavirus cases growing exponentially, healthcare stakeholders across the globe search for tools and medications to help quickly stem this unexpected tide of disease spread.

Undoubtedly, Covid-19 pandemic is affecting every industry sector in different ways, but healthcare is at the forefront with increasing demand for medical devices mounting more pressure from all means across the globe with less supply all around.

Surge in Need for Medical devices during Covid-19 Pandemic

It is an eye-striking fact that within a few months of the Coronavirus outbreak, as millions get affected due to the virus, it is resulting in shortages of the medical equipment and medical devices. Essentially effective and quality medical equipment is the need of the hour to save millions of lives as coronavirus affected critical cases continue to increase globally.

Some of the most important medical devices as stated by FDA include Cardiovascular, Ophthalmic, infusion pumps, clinical electronic thermometers, respirators, ventilators and accessories, remote monitoring devices, equipment for various diagnostic tests, etc.

According to a recent article on “United States: Impact of Coronavirus on Medical Devices,” the authors say that under normal circumstances, the medical device industry would be challenged to meet the demand for products required to treat a pandemic. These challenges may well be worsened by challenges in the production and supply chain due to mandated shutdowns of manufacturing facilities, or quarantine of production workers from a shuttered facility.

Evidently, medical devices are critical as they have a direct impact on human lives survival as the readings they show greatly impact the course of treatment that is given to the people. Primarily, the medical devices usability should be seamless and should deliver perfect results.

The FDA also has a public health responsibility to oversee the safety and effectiveness of medical devices – including mobile medical apps and listed many policies recently.

If these critical medical devices software does not function well in these pandemic times, then it causes a great risk to patient’s healthcare.

Hence, software testing of medical devices is crucial to function effectively and to ensure proper testing figures while tests are performed using these devices on people.

Therefore, these devices should perform seamlessly and especially during these pandemic times should be fully functional to ensure proper test results. In order to achieve effective software functioning of these medical devices they should be thoroughly tested to ensure proper functioning and maintenance of these devices.

Types of Software Testing in Medical Devices:

1. End-to-end medical device usability testing should be taken up to ensure the medical devices are defect-free and can be used for testing and treating patients.

2. Medical devices should be tested for compliance based on relevant standards.

3. The medical devices user interface should be tested as the user experience and customer feedback typically proves to be a crucial factor that can determine the success of an entire product.

4. With more mobile medical devices in use, the patient data security in these devices should be taken up with effective security testing to ensure a secured product is available for use.

Conclusion

This is an important time with the widespread pandemic attacks across the globe and evidently, at this hour, it is necessary that the healthcare medical devices function seamlessly. These medical devices when connected with other devices should work well and deliver appropriate readings of patients.

Thus, in order to achieve effective devices test results and proper functioning, it is essential that the software of medical devices work well under all conditions. Medical devices should be tested for each functionality and should be fully-functional.

Hence, leverage next-gen medical devices testing services providers to ensure your devices work effectively. Therefore, to ensure safe and effective healthcare services to patients in this much needed hour of COVID-19 pandemic, end-to-end medical devices testing for softwares is a must.

Leverage TestingXperts Services for Medical Devices Software Testing Amidst Pandemic.

Some of our Medical Devices Testing Services:

– Security/Auditing Compliance of Health Care Applications including HIPAA Compliance. – Medical Transcription Applications and Workflow Frameworks – Data Capture Services for Clinical Data and Research – Bespoke Hospital Management Systems, CRMs, Clinic Management Applications, Patient Record Systems, Electronic Medical Records Management Systems

– Maintenance and Warranty Applications for medical equipment maintenance

– Healthcare Mobile Applications Testing (iPhone, iPad, Windows Mobile, Palm) for Doctors for e-Signatures and Patient Medical Records

– Application Integration Services for various Health Care Application Modules and third-party applications and Insurance Providers

The post Medical Device Testing and Its Criticality Amidst Covid-19 Pandemic first appeared on TestingXperts.