website accessibility https://www.testingxperts.com Fri, 13 Oct 2023 10:42:34 +0000 en-US hourly 1 https://wordpress.org/?v=5.8.8 Accessibility Testing – A Complete Guide https://www.testingxperts.com/blog/accessibility-testing?utm_source=rss&utm_medium=rss&utm_campaign=accessibility-testing-a-complete-guide Tue, 29 Nov 2022 14:38:30 +0000 https://www.testingxperts.com/?p=25668 Accessibility Testing

With more than 1 billion people in the world facing some form of disability, accessibility testing ensures digital apps are accessibility to people with special needs. This blog talks about how various types of accessibility testing may be performed, its governing laws, latest tools for automated accessibility testing, and more.

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Accessibility Testing

Content

  1. What Is Accessibility Testing?
  2. What Disability Challenges Do Accessibility Testing Address?
  3. Why Is Accessibility Testing Required?
  4. Overview of Web Accessibility Laws and Acts
  5. A Glance At Website Content Accessibility Guidelines (WCAG)
  6. A Detailed Checklist for Accessibility Testing
  7. Types Of Accessibility Testing
  8. Tools To leverage For Accessibility Testing
  9. Conclusion
  10. How Can TestingXperts (Tx) help?

Websites and apps have become essential to human lives, and their usage is rapidly rising. However, many people still need help accessing these apps and websites. To be exact, According to Wikipedia, more than 1 billion people in the world have some form of disability. It indicates that these 1 billion people need better and equal access to apps.

Therefore, no matter the industry, it has become essential to ensure that software applications are designed to be accessible to people with disabilities. Thus, developers should follow web accessibility guidelines while developing the app, and testers should perform accessibility testing to validate the seamless accessibility of an application or software.

What Is Accessibility Testing?


What is accessibility testing


Accessibility testing is a software testing technique performed to ensure that web applications or mobile applications are accessible to everyone, including the different abled sections of society. This software testing technique verifies that an app is developed according to web accessibility standards to ensure equal access to all people, including people with specific disabilities.

What Disability Challenges Do Accessibility Testing Address?


disability accessibility testing challenges


Visible disabilities:

These include disabilities like low vision, color blindness, and partial or complete blindness. People with such disabilities need a special keyboard or braille keyboard, in-app screen reader, text-to-speech feature, etc.

Auditory disabilities:

These include disabilities like lack of hearing and deafness. People with auditory issues need sign language, alternative text for images, captions, and other features in an app.

Cognitive and neural disabilities:

Disabilities like Learning disability, memory impairment, multiple sclerosis, ADHD, Seizure disorder, etc., are some examples of cognitive and neural disabilities. People with disabilities need special app features like text-to-speech, well-written content in plain and easy-to-understand language, limited scrolling, etc.

Physical and motor disabilities:

Disabilities like Arthritis, Amputation, Muscular dystrophy, Spinal cord injury, etc., hamper the normal functioning of the human body. Therefore, people with physical and motor disabilities need special app features and support, like search fields, voice recognition software, eye tracking feature, etc.

Why Is Accessibility Testing Required?


accessibility testing required


Ensures inclusivity and fulfills societal responsibility:

Accessibility testing helps businesses ensure their apps are accessible to people with specific disabilities. It allows businesses to perform societal responsibility and ensures inclusivity.

Validates accessibility of app to all:

Accessibility testing involves thoroughly checking apps to ensure they comply with all web accessibility guidelines to make them accessible to people with various disabilities.

Uplifts the brand’s image:

When an app is accessible to all, it shows that a brand cares for its customers and ultimately helps to uplift the brand image.

Saves from legal complications:

If an app does not fulfill the web content accessibility guidelines, it can cause businesses to face legal difficulties and lawsuits. However, businesses should leverage accessibility testing of web and mobile apps to avoid legal complications.

Delivers better user experience:

Accessibility testing makes an app equally accessible to all people with or without disabilities and helps provide a better user experience

Helps to rank higher in search results:

Accessibility testing improves a website’s usability and helps to rank it higher on the search engine result page.

Improves the usability of website/app:

Website accessibility guidelines ensure to make web content equally accessible to all and improve the overall usability of an app/website.Businesses can ensure equal access to web content by including proper ALT tags and providing easy navigation through the keyboard.

Helps generate better revenue:

By adopting WCAG guidelines, businesses can significantly increase website visitors and user engagement. It allows companies to generate higher revenues as website visitors/prospects can be converted to leads/customers.

Overview of Web Accessibility Laws and Acts


Section 508

Section 508 standard of the Rehabilitation Act 1973 requires all electronic and information technology developed, procured, maintained, or used by the federal government to be accessible to people with disabilities.

Stanca Act

It is an Italian law of 2004 that promotes the accessibility of information technology. This law applies to the Italian government websites and allows seamless access to all, including people with disabilities and special needs.

Americans with Disabilities Act (ADA)

The ADA acts require businesses to make websites or applications accessible for people with disabilities. According to this act, web content should be accessible to users with visibility and hearing issues, and those who must navigate by voice, screen readers, or other assistive technologies.

UK-Equality Act 2010

UK Equality Act 2010 covers website accessibility. According to this act, all products delivered via a web browser, including websites, web services, and web-based applications such as email, must be accessible to all, including people with specific disabilities.

India – Rights of Persons with Disabilities Act, 2016 (RPWD Act)

The RPWD Act 2016 provides provisions that all contents available in audio, print, and electronic media must be in an accessible format. It also includes provisions for making the web content seamlessly accessible to people with certain disabilities like visual, auditory, and cognitive disabilities.

A Glance At Website Content Accessibility Guidelines (WCAG)


website content accessibility guidelines


According to Wikipedia, The Web Content Accessibility Guidelines (WCAG) are part of a series of web accessibility guidelines published by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C), the leading international standards organization for the Internet. They are a set of recommendations for making Web content more accessible, primarily for people with disabilities and for all user agents, including highly limited devices, such as mobile phones.

Web content accessibility guidelines consist of WCAG 2.0, 2.1 2.2. According to W3C, WCAG 2.2 is scheduled to be completed and published in early 2023 and is backward compatible with WCAG 2.1.

It consisted of four principles: Perceivable, Operable, Understandable, and Robust.

Under the four principles are 13 guidelines.

For each guideline, testable success criteria are provided with three levels of conformance: A (lowest), AA, and AAA (highest)

Four principles of WCAG 2.1

Perceivable:

Information and user interface components must be presentable to users in ways they can perceive.

Operable:

User interface components and navigation must be operable

Understandable:

Information and the operation of the user interface must be understandable.

Robust:

Content must be robust enough to interpret various user agents, including assistive technologies.

Conformance levels of WCAG 2.1 

Level A:

It depicts minimal compliance. For a website to be Level A compliant, it must fulfill specific requirements like the website should be navigable via keyboard, video captions should be present, etc.

Level AA:

It depicts acceptable compliance. For a website to be Level AA compliant, it must fulfill specific requirements like color contrast, navigation elements throughout the website, accurate labels in form fields, etc.

Level AAA:

It depicts optimal compliance. For a website to be Level AAA compliant, it must fulfill specific requirements like sign language interpretation for audio and video, color contrast, availability of context-sensitive help, etc.

A Detailed Checklist for Accessibility Testing


checklist for accessibility testing

Types Of Accessibility Testing


types of accessibility testing


Manual accessibility testing:

In this accessibility testing method, testers with WCAG technical review knowledge and expertise review the web. Testers manually test all scenarios and identify all non-conformances with respect to WCAG guidelines.

Automation Accessibility Testing:

In this testing technique, testers leverage automated accessibility testing tools to test the accessibility of the web. It helps identify accessibility issues faster and with less effort than manual accessibility testing.

Native and hybrid mobile apps accessibility testing:

This testing method involves accessibility testing of all native and hybrid mobile apps. This testing method tests all accessibility scenarios for android and iOS apps.

Web app accessibility testing:

In this testing method, the testers evaluate the accessibility of web apps by checking various aspects of web content, such as content readability, images, color contrast, etc.

508 Compliance testing:

In this method, testers check whether an app fulfills the standards mentioned under the 508 compliance act. Testers check various aspects of an app, like text equivalents for every essential photo, image, logo, or other non-text elements.

Hardware accessibility testing:

This method involves conducting an in-depth evaluation of the product’s hardware accessibility to ensure conformance with section 508 and other standards. This ensures that the product hardware is accessible to all, including people with specific disabilities.

How to Create Effective Test Cases for Accessibility?


Web applications and software should be designed to cater to a diverse audience, including people with disabilities. Ensuring accessibility isn’t just a one-time task; it requires ongoing efforts, with one crucial aspect being creating effective test cases. Let’s take a look at how to develop effective test cases for accessibility:

Understand Accessibility Guidelines

To start creating impactful test cases, it’s necessary to grasp the fundamental accessibility guidelines. Familiarize yourself with established standards such as the Web Content Accessibility Guidelines (WCAG). These guidelines provide a solid foundation, helping you comprehend the principles of accessibility and pinpoint potential areas for improvement.

Collaborate with Diverse Experts

Effective test cases are born from collaboration. Engage a diverse group of experts, including accessibility specialists, developers, designers, and testers. This multi-disciplinary approach ensures that every facet of your product is thoroughly examined from different perspectives, enriching the quality of your test cases.

Define Clear Success Criteria

Ambiguity has no place in creating accessibility test cases. Clearly convey what success looks like for each test case. For instance, rather than saying, “The page should be navigable,” specify “, The page must be navigable using keyboard navigation alone, with clear focus indicators at all times.”

Cover Various Disability Scenarios

Accessibility encompasses a broad spectrum of disabilities. Your test cases should comprehensively address various scenarios, including visual, auditory, cognitive, and motor impairments. For example, test for proper screen reader compatibility, keyboard navigation, high contrast options, and video captioning.

Prioritize Real-World Scenarios

Effective test cases simulate real-world situations. Consider the different devices, browsers, and assistive technologies your users might employ. For example, ensure your test cases cover scenarios like using a screen reader on a mobile device with different orientations.

Test Across Different User Journeys

Users engage with your product in diverse ways. Mapping out different user journeys is crucial. For instance, test the accessibility of a checkout process for an e-commerce site, ensuring that users with disabilities can seamlessly complete a purchase.

Incorporate Negative Testing

Don’t focus on positive scenarios, as negative testing is equally vital. Craft test cases that explore failure points. For instance, test how your application handles form validation errors for users who rely on screen readers.

Include Edge Cases

Edge cases hold valuable insights when testing for situations that might be less common but can still impact users with disabilities. For instance, examine how your application handles sudden font size changes or interruptions in assistive technology usage.

Use a Combination of Manual and Automation Testing

Test automation can significantly speed up the testing process. However, not all accessibility issues can be detected through automated tools alone. Utilize automation to cover the basics, but cover it with manual testing to catch minor errors and bugs.

Document and Iterate

Documenting your test cases in detail is essential. It not only aids in the testing process but also serves as a knowledge repository for future projects. Moreover, accessibility is an ongoing journey. Regularly revisit and refine your test cases to adapt to evolving standards and technologies.

Tools To leverage For Accessibility Testing


tools for accessibility testing


Wave:

Wave is a suite of evaluation tools that helps testers make web content more accessible to individuals with disabilities. It can identify many accessibilities and Web Content Accessibility Guideline (WCAG) errors and facilitates human evaluation of web content. This tool comes with chrome and Firefox extension and supports various CSS, HTML, XHTML, and Images formats.

Axe chrome plugin:

Axe automatically checks single, password-protected, or restricted pages. This tool supports various formats like HTML and XHTML. Since it is a web-based program, the license for access is free and easily accessible.

Dynomapper:

It is a sitemap generator that checks websites and online applications. This tool includes content inventory and audit, and daily keyword tracking. Dynomapper displays results within visual sitemaps to allow for easy and efficient project discovery and planning.

Automated accessibility testing tools (AATT):

It is an open-source tool that automatically checks single web pages and groups of web pages or sites, including password-protected or restricted pages. This tool contains HTMLCodeSniffer with both PhantomJS and Express.

AChecker –Accessibility Checker:

It is an open-source and customizable accessibility testing tool that allows testers to evaluate accessibility by simply entering URLs or uploading HTML files. This tool enables testers to choose desired guidelines like WCAG 2.0, Section 508, BITV, Stanca Act, etc. Testers can select a report format as per their requirements.

Screen Reader Tools

JAWS Inspect:

JAWS Inspect is a screen reader tool used for accessibility and JAWS compatibility testing. This tool uses transcripts of JAWS output to quickly locate issues and share them easily across quality control and compliance systems.

NVDA:

NVDA allows blind and vision-impaired people to access and interact with the Windows OS and many third-party applications. It is a screen reader that is used to perform accessibility testing by validating the output visual content as audio or braille.

Windows Narrator:

This accessibility feature is natively built into the Microsoft Windows OS. Testers use this screen-reading app to validate the ease of navigation for visually impaired Windows users to whom the text and notifications available on the screen are read out.

Conclusion


Today, it has become essential for businesses to ensure their website content is equally accessible to all people, including people with/without disabilities. People with specific disabilities like hearing loss, partially blind, motor limitations, etc., have special needs while developing an app or website. Correct usage of color contrast, proper placement of multimedia, use of captions and alt text, etc., are some of the best practices that must be considered. Businesses should leverage accessibility testing to ensure their apps and websites meet compliances like WCAG 2.1, Stanca Act, ADA act, etc. Businesses should leverage accessibility testing from a next-gen QA and independent software testing services provider to get equally accessible apps.

How Can TestingXperts (Tx) help?


How tx can help


At TestingXperts (Tx), we believe in a world that is fair to everyone and enable a comprehensive range of accessibility testing services. With high expertise and sound knowledge of accessibility testing regulations like W3Cs, i.e., WCAG 2.0, WCAG 2.1 (Level A: 30, Level AA: 20, Level AAA: 28), and specific regulations such as Section 508, UK-Equality Act, Stanca Act, Rights of Persons with Disabilities Act, 2016, etc., we ensure standardized accessibility practices are followed within the application.

TestingXperts Differentiators

Tx ensures all business-critical applications are accessible to everyone by bringing them in line with the latest accessibility standards like W3C’s, i.e., WCAG 2.0/WCAG 2.1, Section 508, ADA, RPWD & Stanca Act.

In-house teams consisting of highly skilled team of experts, including differently-abled, who perform accessibility testing of applications

Exposure to industry-leading open-source and commercial accessibility testing tools like AChecker, WAVE, aXe, Web Accessibility Toolbar (WAT), PowerMapper SortSite, Accessibility Insight, etc.,

Exposure working with all industry-leading screen readers for accessibility testing like Job Access with Speech (JAWS), NonVisual Desktop Access (NVDA), Windows Narrator, TalkBack, VoiceOver, and ChromeVox

Our teams have hands-on expertise working with leading mobile accessibility testing tools such as TalkBack, VoiceOver, etc.

Our teams also deliver a detailed report in the Voluntary Product Accessibility Template (VPAT) to stakeholders to help them make informed decisions.

Seamless customer support

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]]> Growing Prominence of Website Accessibility in Recent Times https://www.testingxperts.com/blog/website-accessibility?utm_source=rss&utm_medium=rss&utm_campaign=growing-prominence-of-website-accessibility-in-recent-times Tue, 28 Jul 2020 15:41:24 +0000 https://www.testingxperts.com/?p=16424 Website accessibility

In our blog ongoing blog series, this week we have come up with an interesting topic on Web Accessibility Testing and its importance for businesses.

Web accessibility is most important today for businesses as the web and mobile mediums continue to have surge in their usage by people of all ages. Accessibility is truly no longer optional or not critical and is rather a mandate for businesses to follow for their websites and apps.
WCAG (Web Content Accessibility Guidelines) guidelines are internationally accepted standards for web accessibility and have been developed by World Wide Web (WWW) team of experts.
Web accessibility testing by specialized testing services provider can be leveraged to ensure your website is made accessible to people with disabilities. Read on

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Website accessibility

Content 1. What is Website Accessibility? 2. What does WCAG compliance stand for? 3. How do you get your websites and web apps become accessible to all? 4. Web Accessibility Testing Benefits for your Websites and Apps 5. Conclusion 6. Why should you choose TestingXperts for your accessibility testing projects? 7. How does Tx Perform the Accessibility Testing?

What is Website Accessibility?

website accessibility

Website accessibility is most important today for businesses as the web and mobile mediums continue to have surge in their usage by people of all ages. Accessibility is truly no longer optional and is rather a mandate for businesses to follow for their websites and apps. This ensures people with disabilities such as color blindness, hearing impairment, cognitive disabilities, etc. to access the services, features and content on the web and also on the mobile apps.

According to Ontario.ca, “Beginning January 1, 2021: all public websites and web content posted after January 1, 2012 must meet WCAG 2.0 Level AA other than criteria 1.2.4 (live captions) and 1.2.5 (pre-recorded audio descriptions).” It is rather a compliance as it is necessary for the people with disabilities to be able to access website content which includes any information that is found on the web page or web app, including text, images, forms and even sounds.

What does WCAG compliance stand for?

web accessibility testing

WCAG (Web Content Accessibility Guidelines) guidelines are internationally accepted standards for web accessibility and have been developed by World Wide Web (WWW) team of experts.  These guidelines define how to make web content accessible to people with disabilities including visual, auditory, physical, speech, cognitive, language, learning and for people with neurological disabilities.

WCAG 2.0

WCAG 2.0 is categorized into 3 levels of conformance with A the lowest level, AA as mid-range and AAA as the highest level. It is a mandate today that web accessibility is primarily considered as a priority for all digital projects and should be made complaint with these much essential guidelines.

This compliance has been clearly mentioned in a Forbes article on Website Accessibility, which states that individuals with disabilities represent a large portion of the population.

In real sense, the website accessibility refers to the process of making the web accessible to all people or to everyone irrespective of their disabilities to ensure they can also make use of all/most of features of the applications.

In another study, researchers found that 71% of individuals with disabilities will abandon a website that’s difficult to use. This results in an estimated loss of £11.75 billion (or approximately $14.4 billion) each year in the United Kingdom alone.

How do you get your websites and web apps become accessible to all?

website accessibility testing

It is a prime social responsibility for organizations and businesses to ensure your applications are accessible to differently abled population. Organizations can become WCAG complaint by adopting web accessibility testing to standardize their applications accessibility for impaired vision, color blindness, blindness, deafness, hard-of-hearing, moto impairment, mobility impairment, etc.

Another data from the U.S. Census Bureau reveals that nearly one in five people are living with a diagnosed disability, and more than half of those with a disability describe their condition as severe.

Primarily, there is a compliance involved in this accessibility as when companies deny equal access of their website or when their website becomes incompatible with a screen reader or has any other accessibility issues, then such companies become liable to law suits.

Web Accessibility Testing Benefits for your Websites and Apps

web accessibility benefits

Ensures people with disabilities to quick and easy access:

web accessible

The most important benefit with accessibility testing is that it ensures the website content, product, services and all features are easily accessible to people with disabilities.

Enables an opportunity to expand your user base:

user experience
With an improved website and mobile app access, it definitely leads to an increase in the number of users accessing your website. Specifically, for such highly accessible websites, everyone irrespective of their disabilities can access such websites and perform their operations in a simple and easy way. According to an article by Bureau of Internet Accessibility, disabilities come in many different forms, including hearing disabilities, visual disabilities, motor disabilities, and cognitive disabilities. The U.S. Centers for Disease Control and Prevention (CDC) estimate that 1 in 4 U.S. adults is living with a disability.

Facilitates to build positive brand response:

accessibility test services

If your website becomes WCAG accessibility compliant, then people with some or the other disabilities would use these fully complaint websites and apps. They would also recommend your brand to other acquaintances, their friends and other connections. In this way there is more chance for improving your brand visibility and this sort of good brand building would be more profitable for eCommerce sites.

Helps improve usability for visitors of all types:

web page accessibility

Many usability problems of various users can also be identified with accessibility testing and it makes easier access of content, features, products and services of the website and mobile apps to various types of users who visit such websites.

Helps improve search engine optimization:

accessibility for the web

Another remarkable benefit with web accessibility testing is that if the website is accessible, then it makes the website more usable. It is also more likely to improve the website rankings and is bound to drive more traffic with higher SEO rankings.

Ensures to avoid legal complications:

test website accessibility

Though most businesses are not intentionally discriminating disabled people, but they can be subject to legal complications with respect to web accessibility. But, if your website is WCAG compliant, then you can avoid any further legal complications.

Conclusion

Web accessibility has become a norm for businesses in the recent times and they should make their websites and applications WCAG complaint. This sort of web accessibility helps people with various types of disabilities such as color blindness, hearing impairment, cognitive disability, etc. to be able to access websites that are made compatible with these regulations. Web accessibility testing by specialized testing services provider can be leveraged to ensure your website is made accessible to people with disabilities.

Why should you choose TestingXperts for your accessibility testing projects?

– We make sure your application is accessible by bringing it in-line with W3C’s WCAG 1.0/WCAG 2.0, BITV 1.0, Section 508 & Stanca Act.

– Exposure to industry leading tools for Accessibility testing – JAWS (Job Access with Speech), AChecker, WAVE & Web Acc Checker

– Preparing detailed test plans and test scenarios to capture requirements effectively

– Teams of experts, including differently-abled, who perform accessibility testing in software testing

How does Tx Perform the Accessibility Testing?

web accessibility test

– Conduct team interactions with clients and set ready participants of website or for other applications

– Onboard users with a range of disabilities based on the product to be tested

– Perform a POC to find any issues/bugs that might exist with the testing protocol

– Conduct tests from usability perspective and via remote testing also

– Finally analyzing and prioritizing of findings are done and recommendations delivered

   

Related Queries on Website Accessibility

Why is accessibility important for a website?

Ans. Website accessibility is most important today for businesses as the web and mobile mediums continue to have surge in their usage by people of all ages.

How can you improve the accessibility of a website?

Ans. Accessibility of the website can be improved using both manual and automated testing of specific elements of the digital technology.

What are the tools Used for Web accessibility testing?

Ans. There are various tools used for website accessibility testing, some of them are listed here.

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